Twenty Analysis: $5M Raised
What is Twenty?
Twenty is an open source CRM built for modern teams that need custom data structures and workflows. The product combines a configurable data model, no-code automation, and developer extensions for teams building their own CRM experience. The website positions it as the number one open source CRM and says more than 10,000 users trust it.
Location
San Francisco, United States
Employees
11-50
Founded
2023
Revenue
$3.8M
Autonomy Level
Tool
Business Model
Revenue from hosted services and customization for open-source CRM solutions.
Delivery Model
Software
Functional Type
CRM Platforms
Industry Focus
Software & Developer Tools
Job Impact
Sales Ops,CRM Admin
Modality
Multi-channel
Sub-Category v3
AI-Native CRMs
Vertical Focus
Horizontal
YC Batch
S23
Product Features & Capabilities
- Open-source CRM, custom objects, powerful GraphQL and REST APIs, adaptable workflows, task management, kanban views, rich notes with markdown, email synchronization, dark mode, thriving community support, open roadmap for feature requests, secured by design.
Pricing
- Early Adopter Plan: $9/user/month
- Unlimited records*
- Custom Objects & Fields
- APIs & Webhooks
- Priority support
- Email Integration
- 7-day refund
- Self-hosting: Always free (beta version)
How much Twenty raised
1 - $5M
November 19, 2024Lead Investor: Runa Capital, Dharmesh Shah, Mathilde Collin, Bailey Pumfleet, David Cramer, Eliot Andres
Market Focus
Twenty primarily focuses on the Customer Relationship Management (CRM) industry, providing an open-source platform designed to manage customer relationships effectively.
Investors
- Runa Capital
- Dharmesh Shah
- Mathilde Collin
- Bailey Pumfleet
- David Cramer
- Eliot Andres
- Y Combinator
Competitors Overview
Twenty's main competitors in the open-source CRM market include:
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Odoo: A comprehensive open-source suite that includes CRM functionalities along with other business applications like ERP, project management, and e-commerce. Odoo is known for its modularity, allowing businesses to customize their systems extensively. It offers a more extensive feature set compared to Twenty, making it suitable for larger organizations.
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SuiteCRM: This is a popular open-source alternative to proprietary CRM systems. SuiteCRM provides a wide range of features, including sales automation, marketing tools, and customer support functionalities. Its advantage lies in its robust community support and extensive customization options.
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ERPNext: While primarily an ERP system, ERPNext includes CRM capabilities. It is designed for small to medium-sized businesses and offers features like sales tracking, customer management, and project management. Its integrated approach to business management is a notable advantage.
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Monica: A personal CRM designed for individuals to manage their relationships. It focuses on personal interactions rather than business processes, making it unique in its approach. Monica is user-friendly and emphasizes simplicity, which can be an advantage for users looking for a straightforward solution.
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Huly: A lightweight CRM tool that is user-friendly and designed for small businesses. Huly offers essential CRM features without the complexity of larger systems, making it accessible for users who need basic functionalities.
These competitors differ in their feature sets, target audiences, and customization capabilities, with Odoo and SuiteCRM being more feature-rich and suitable for larger organizations, while Monica and Huly cater to individual users and small businesses.
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