SilkChart Analysis
What is SilkChart?
SilkChart analyzes recorded sales calls for B2B SaaS teams. It measures playbook execution, generates coaching feedback, and flags topics like objections, competitors, sentiment, and forecast risk. The company offers a free tier and paid plans for managers and teams that want call analytics, coaching, and workflow automation.
Location
535 Mission St, San Francisco, California 94105, US
Employees
11-50
Founded
2022
Revenue
$5M
Autonomy Level
Copilot
Business Model
Subscription-based revenue model targeting B2B sales teams for performance optimization.
Company Stage
Seed
Delivery Model
Software
Functional Type
Sales Enablement Tools
Funding Status
Seed
Industry Focus
Software & Developer Tools
Job Impact
Sales Manager,SDR,AE
Modality
Voice
Sub-Category v3
Sales Coaching
Vertical Focus
Sales
YC Batch
S22
Product Features & Capabilities
- Improve sales playbook adoption, Optimize meeting performance, Review more calls in less time, AI to scale coaching across the team, Deal health based on leading indicators, Seamless integrations for effortless workflow, Unlimited AI summaries and notes on key topics, Top sales playbooks including Challenger, MEDDIC, SPIN, SPICED.
Pricing
-
Starter Plan: $0
- Unlimited calls & viewers
- Feedback: 10 calls per month
- Key Features:
- Playbook Adoption Analysis: 10 calls per month
- AI Sales Coach Feedback: 10 calls per month
- Call Uploads: 10 calls per month
- Unlimited AI Summaries and notes on key topics
- Top Sales Playbooks: Challenger, MEDDIC, SPIN, SPICED, and more
-
Pro Plan: $19 per user/month (billed annually)
- Unlimited calls & viewers
- Feedback: Unlimited calls
- Everything in Starter, plus:
- Playbook Adoption Analysis: Unlimited
- AI Sales Coach Feedback: Unlimited
- Call Uploads: Unlimited
- Advanced Team Collaboration features and capabilities
- Sales Leader Account – team level performance insights
-
Enterprise Plan: Let's talk
- Unlimited calls & viewers
- Feedback: Unlimited calls
- Everything in Pro, plus:
- CRM Integration
- Custom Sales Playbooks
- Centralized Access & Security Controls
- Advanced Admin Capabilities per Team
- Dedicated Account Manager
Who are the founders of SilkChart
AA
Andreea Akerele Francis
Co-Founder & CEO
MR
Matthew Rajcok
Co-Founder & CTO
Investors
- Harlem Capital
- Y Combinator
- SoftBank
- Dentsu
- Global Founders Capital
- Agile Angel
Market Focus
SilkChart primarily focuses on the B2B SaaS (Software as a Service) industry, specifically providing tools for sales call analysis to enhance the performance of sales teams.
Competitors Overview
SilkChart's main competitors in the sales call analysis market include:
-
Fathom: Specializes in AI-powered meeting documentation, offering automated note-taking and concise summaries. It is particularly beneficial for teams that prioritize efficient meeting management over extensive sales analytics.
-
Siro.ai: Focuses on field sales teams, capturing and analyzing in-person interactions to provide insights on conversational flow and sentiment. This is especially valuable in industries like medical devices and retail, where face-to-face interactions are crucial.
-
TADA: A cloud-based platform that offers customer advocacy solutions, emphasizing customer engagement and retention. It has raised $7.76M in funding.
-
Darwin: A customer experience orchestration platform that has been acquired and raised $46.7M in funding. It focuses on optimizing customer interactions across various channels.
-
Brightback: Provides customer retention and churn management software, with a focus on helping businesses reduce customer turnover. It has raised $11M in funding.
-
i2x: Offers solutions for sales performance enhancement, focusing on real-time feedback and coaching for sales representatives.
-
ClearView: Specializes in workforce performance management within the call center industry, optimizing call center operations.
-
Centric: Provides an AI-powered employee performance experience platform that emphasizes frontline agent success through gamified experiences.
-
Feelingstream: Focuses on conversation analytics tools for customer service optimization.
SilkChart differentiates itself by being specifically tailored for B2B SaaS sales teams, offering 80% of Gong's features at only 20% of the cost, making it particularly attractive for scaling SaaS companies. Its pricing starts at $19/user/month, including a free tier, which is a notable advantage for smaller teams.
Company Pricing
- Starter Plan: $0
- Unlimited calls & viewers
- Feedback: 10 calls per month
- Key Features:
- Playbook Adoption Analysis: 10 calls per month
- AI Sales Coach Feedback: 10 calls per month
- Call Uploads: 10 calls per month
- Unlimited AI Summaries and notes on key topics
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