Audun automates the full debt collection cycle -- outreach, negotiation, payment plans, and payouts -- using AI to send well-timed reminders on the channels each debtor uses and propose fitting payment plans. It flags financial hardship cases and escalates them to human operators with full conversation history attached. The company is backed by Y Combinator Summer 2026 and is based in Oslo, Norway.
Audun offers an AI-powered debt collection service that automates the entire debt collection cycle, which includes outreach, negotiation, payment plans, and payouts. The key features of Audun's service include:
Automated Outreach: The platform sends timely reminders to debtors through their preferred communication channels, ensuring effective engagement and higher response rates.
Negotiation and Payment Plans: Audun's AI system proposes suitable payment plans tailored to each debtor's situation, facilitating smoother negotiations and increasing the likelihood of debt recovery.
Financial Hardship Flagging: The system identifies cases of financial hardship and escalates them to human operators, providing them with full conversation history. This allows for more personalized and empathetic handling of sensitive cases.
Multi-Channel Communication: By utilizing various communication channels, Audun ensures that reminders and negotiations reach debtors in the most effective manner, enhancing the chances of successful collections.
Data-Driven Insights: The AI technology analyzes debtor behavior and preferences, allowing creditors to make informed decisions and optimize their collection strategies.
Benefits of using Audun's services include increased efficiency in the debt collection process, improved recovery rates, reduced operational costs, and enhanced customer experience through personalized communication.
Overall, Audun's innovative approach to debt collection leverages AI to streamline processes, making it a valuable solution for creditors, debt collection agencies, and financial institutions.