gaiia Analysis
What is gaiia?
gaiia provides an all-in-one OSS and BSS platform for internet service providers and telecom operators. The product covers billing, customer management, network monitoring, fulfillment, workforce scheduling, and customer self-service. The company says it has raised a 40 million dollar Series B led by JMI and serves customers including Vistabeam, Redzone Wireless, Wecom Fiber, Resound, Data Stream, DirectCom, and Intellipop.
Location
125 2e boul Charest E, Quebec, QC, G1K 3G5, Canada
Employees
11-50
Founded
2019
Revenue
$1.9-10.5M
Autonomy Level
Agent
Business Model
Subscription-based model with tiered pricing for billing and operational services.
Delivery Model
Software
Funding Status
Series A
Industry Focus
Software & Developer Tools, Cybersecurity
Job Impact
AE, Sales Ops, CRM Admin
Modality
Multi-channel
Sub-Category v3
Vertical GTM Tools
Vertical Focus
Telephony
YC Batch
W21
Product Features & Capabilities
- Billing & Revenue Management, Customer Management, Customer Portal, Inventory & Fulfillment, Network Monitoring & Incident Response, Online Checkout, Properties Management, Workforce & Scheduling, Reporting & Analytics
Who are the founders of gaiia
MC
Marc-André Campagna
Founder
FC
Francis Careau
Founder
Investors
- Inovia Capital
- Y Combinator
- GTMfund
- General Advance
- Simon De Baene
- Manon Brouillette
Competitors Overview
Gaiia operates in the market of billing, operations, and automation solutions for Internet Service Providers (ISPs). Its main competitors include:
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NetSuite: A comprehensive ERP solution that offers billing and operational management. It is known for its scalability and integration capabilities, making it suitable for larger ISPs. However, it may be more complex and costly compared to Gaiia.
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QuickBooks: Primarily an accounting software, QuickBooks also provides billing solutions. It is user-friendly and cost-effective, making it popular among small to medium-sized ISPs. However, it may lack some advanced operational features that Gaiia offers.
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Bidgely: Focused on utility billing and customer engagement, Bidgely provides analytics-driven solutions for ISPs. Its advantage lies in its data analytics capabilities, which can enhance customer experience, but it may not cover all operational aspects like Gaiia.
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ASAAS: This platform offers billing and payment solutions tailored for various industries, including ISPs. ASAAS is known for its simplicity and ease of use, but it may not provide the comprehensive operational tools that Gaiia does.
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JeraSoft: A multifunctional billing platform designed for telecoms and ISPs, JeraSoft offers robust billing and operational features. Its advantage is in its specialized focus on telecom billing, but it may not be as user-friendly as Gaiia.
Gaiia's notable advantages include its all-in-one solution tailored specifically for ISPs, which integrates billing, operations, and automation seamlessly, providing a more cohesive experience for its users.
Market Focus
Gaiia primarily focuses on the telecommunications industry, specifically providing solutions for Internet Service Providers (ISPs) related to billing, operations, and automation.
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