PagerDuty Analysis: $174M Raised

PagerDuty provides an AI-driven Operations Cloud to help organizations manage digital operations and ensure critical systems run smoothly.

PagerDuty has received notable recognitions in the AI field, including:

1. Best AIOps/MLOps Tool - PagerDuty AIOps was recognized in the category of Best AIOps/MLOps Tool.
2. Leader in 2024 GigaOm Radar for AIOps - PagerDuty was highlighted as a leader in the GigaOm report, which emphasizes its performance in the AIOps market.

PagerDuty's outlook for the AI industry in 2025 indicates a strong belief in the rapid adoption of agentic AI, which they predict will have a faster adoption rate and higher return on investment (ROI) compared to generative AI. According to a recent report, 62% of executives expect returns above 100% from agentic AI implementations. PagerDuty is focusing on integrating autonomous AI agents into their platform to enhance operational efficiency and reliability, particularly in incident management and site reliability engineering.

PagerDuty has made several acquisitions in the last two years, including:

1. Jeli.io - Acquired on November 2, 2023, Jeli.io is an incident management startup that enhances PagerDuty's incident response capabilities. Source
2. Catalytic - PagerDuty announced its intention to acquire Catalytic, a company that automates business processes, although the specific date of completion was not detailed in the sources. Source
3. Rundeck - Completed the acquisition of Rundeck, a provider of DevOps automation, although this acquisition was finalized earlier in the timeline, it is relevant to their recent strategic moves. Source