Zoho Analysis
What is Zoho?
Comprehensive software suite for business management
Location
No. 1, 1st Floor, Kottaiyur Road, Kottaiyur, Chennai, Tamil Nadu 600100, India
Employees
10001+
Founded
1996
Industry
Other
Deployment Type
Cloud-based
Product Features & Capabilities
- Comprehensive CRM platform for customer-facing teams
- Secure email service for businesses
- Powerful accounting platform for growing businesses
- HR management software to automate processes
- Helpdesk software for customer support.
Pricing
- Zoho People Pricing
- - **Free Plan**: For up to 5 users, includes basic features.
- **Essential Plan**: $1 per user per month, includes core HR features.
- **Professional Plan**: $3 per user per month, includes advanced features like performance management and time tracking.
- **Premium Plan**: $5 per user per month, includes all features plus additional integrations and support.
- Zoho One Pricing
- - Flexible-User Pricing at $105 per user per month, or $90 per user per month with an annual subscription. This plan includes access to all Zoho applications, including workforce management tools.
Other Considerations
Trusted by over 130 million users globally; Offers 55+ applications for diverse business needs; Focused on long-term customer relationships and R&D investment.
User Reviews
- User-Friendly Interface - Many users appreciate the intuitive design and ease of use, making it accessible for HR teams and employees alike.
- Comprehensive Features - Reviewers often mention the robust features for managing employee data, performance tracking, and automated workflows, which streamline HR processes.
- Cost-Effective - Users find Zoho People to be economical compared to other HR software, making it a good choice for small to medium-sized businesses.
- Customization and Integration - The software allows for good customization options and integrates well with other Zoho applications, enhancing its functionality. **Negative Feedback:**
- Limited Advanced Features - Some users feel that while the software is good for basic HR needs, it lacks advanced features that larger organizations might require.
- Customer Support Issues - A few reviews mention challenges with customer support, citing slow response times and difficulty in resolving issues.
- Performance Glitches - Some users have reported occasional bugs and performance issues, particularly during peak usage times.
Customer Support Options
- Email Support - Users can reach out via email at support@zohopeople.com for assistance.
- Phone Support - Phone support is available for various regions, including: - USA: +1 877 834 4428 - UK: +44 800-917-7226 - India: 1800-102-9646 - Australia: +61 1800-631-706 - Other countries have specific numbers as well.
- Online Support Portal - Users can submit support requests through the Zoho support portal.
- Live Chat - Available on the Zoho website for immediate assistance. **Availability**: - Classic support is available for free, 24 hours a day, five days a week (Monday to Friday). - Premium support plans are also available for users who require faster response times and additional services.
Integrations
- Zoho Payroll
- HR Systems - Zoho People integrates with various HR systems to ensure employee data synchronization and management.
- Third-party Applications - Zoho People can connect with other software tools through APIs, enhancing its functionality and allowing for customized workflows.
- Time Tracking Tools - Integration with time tracking applications helps in managing employee attendance and leave management effectively.
HQ Full Address
No. 1, 1st Floor, Kottaiyur Road, Kottaiyur, Chennai, Tamil Nadu 600100, India
