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Zenvia specializes in providing a comprehensive AI solution for businesses to enhance sales, improve customer service, and optimize client experiences. Their unique approach integrates multiple communication channels into a single platform, allowing for seamless customer interactions. This transformation enables companies to deliver personalized and efficient service throughout the customer journey.
Automate customer support interactions using AI agents; Centralize sales operations to improve response times; Engage customers through personalized marketing campaigns; Analyze customer data for strategic decision-making; Enhance post-sale support with ticket management.
Serves over 10,000 clients across various sectors; Notable clients include Grupo Casas Bahia and Mercado Livre; Offers a multi-channel platform integrating various communication methods.