Zatanna Analysis

Zatanna is an AI-powered intake coordinator designed specifically for healthcare offices. Its main product offerings include:

1. Human, Constraint-Based AI Scheduling: This feature automates both inbound and outbound calls, managing appointment confirmations and handling overflow during busy hours. It ensures that scheduling aligns with the availability of rooms, hygienists, assistants, and providers, allowing staff to focus on patient care rather than administrative tasks.

2. Instant Insurance Verification: Zatanna provides real-time insurance verification through a unified interface, eliminating the need for staff to navigate multiple systems. This streamlines the process and reduces wait times for patients.

3. Accounts Receivable Minimization: The platform proactively checks pre-authorizations, claims, and patient accounts against a comprehensive dataset of over 30,000 historical Explanation of Benefits (EOBs). This helps prevent accounts receivable issues by flagging potential payment problems before they occur.

4. Smart EOB Review and AI Appeals: Zatanna's system can identify inaccuracies in EOBs and determine when appeals are necessary. It generates insurer-specific appeals and automates follow-ups to recover missed revenue, enhancing the financial health of healthcare practices.

These features collectively aim to reduce administrative burdens on healthcare staff, improve operational efficiency, and enhance the overall patient experience. Zatanna is also HIPAA compliant and SOC 2 Type II certified, ensuring that it meets high standards for data security and privacy.