Yuma Analysis
What is Yuma?
Yuma provides AI-driven customer service automation for e-commerce, enhancing support efficiency, accuracy, and cost-effectiveness.
Employees
12
Founded
2023
Revenue
$3.3M
Company Stage
Seed
YC Batch
W23
Product Features & Capabilities
- Order & Payment Management, Subscription Management, Feedback & Reviews, Post-Sales & Product Troubleshooting, Social Media Moderation, Refunds, Returns & Exchanges, Shipping & Deliveries, Pre-Sales Questions, Tagging & Escalations, Spam & Automated Replies Filtering, 24/7 Personalized Support, Seam
Who are the founders of Yuma
GL
Guillaume Luccisano
Founder & CEO
Company Pricing
- 500 Automated resolutions per month: $350/month, $0.70 per resolution ($1.50 above quota).
- 1,000 Automated resolutions per month: $650/month, $0.65 per resolution ($1.40 above quota).
- 1,500 Automated resolutions per month: $900/month, $0.60 per resolution ($1.30 above quota).
Investors
- Google’s Gradient Ventures
- Altman Capital Fund
- Karman Ventures
- AI Grant
- Kyle Vogt (Cruise)
- Emmett Shear (Twitch)
- Nicolas Dessaigne (Algolia)
- Garry Tan (Y Combinator)
- Solomon Hykes (Docker)
- Justin Kan (Justin.tv)
- Galeries Lafayette’s Motier Ventures
