xTuple Analysis
What is xTuple?
Inventory management solutions for manufacturers
Location
118 West Bute Street, Norfolk, Virginia 23510, United States
Employees
51-200
Founded
2001
Deployment Type
Hybrid
Target Company Size
Medium
Product Features & Capabilities
- xTuple ERP system for managing accounting, sales, inventory, manufacturing, and supply chain processes
- Accelerated Onboarding service for quick implementation
Pricing
xTuple employs a tiered pricing model based on the number of users. The subscription plans start with a free plan for two users and scale up from there. The starting price for a monthly subscription is approximately $175. Additional details about specific tiers and features can be found on their official website and other software review platforms.
Other Considerations
Acquired by CAI Software; Total funding amount is obfuscated; Recognized for providing solutions to inventory-centric companies
Customer Support Options
- Phone Support - Users with an active support contract can contact the xTuple Support Team by telephone at 757-461-3022, option #2.
- Email Support - Users can submit support requests via email by filling out a customer support form on their website.
- Support Ticket System - Users can submit a support ticket through the xTuple support portal, where they can provide details about their issues. However, it appears that there is no live chat support option available.
User Reviews
- Customization and Flexibility - Users appreciate the open-source nature of xTuple, allowing for extensive customization to meet specific business needs.
- User-Friendly Interface - Many reviews mention that the software is easy to use and presents information in a professional manner, making it accessible for users with varying levels of technical expertise.
- Strong Manufacturing Capabilities - The software is noted for its robust features tailored for manufacturing processes, which helps streamline operations and manage inventory effectively.
- Affordability - Users find xTuple to be a cost-effective solution compared to other ERP systems, providing good value for small to mid-sized manufacturers. **Cons:**
- Upgrade Issues - Some users report that software upgrades can reset custom settings, leading to frustration and additional work to reconfigure the system.
- Document Management Limitations - There are complaints about the document attachment process, where users expect a more intuitive drag-and-drop functionality that is not currently available.
- Learning Curve - While many find it user-friendly, some users mention a learning curve associated with fully utilizing all features, particularly for those new to ERP systems.
Integrations
xTuple software has notable integration capabilities with several tools and platforms, including:
- Shopify: Integrates for e-commerce solutions, allowing manufacturers to manage online sales effectively.
- WooCommerce: Another e-commerce platform integration that helps streamline sales processes.
- ShipStation: Facilitates shipping and logistics management, enhancing order fulfillment efficiency.
- Avalara: Provides sales tax automation and compliance services, ensuring accurate tax calculations for transactions.
