WorkForce Software Analysis
What is WorkForce Software?
Cloud-based workforce management software for global enterprises.
Location
38705 Seven Mile Road, Suite #300, Livonia, Michigan 48152, United States
Employees
501-1000
Founded
1999
Industry
Retail
Deployment Type
Cloud-based
Product Features & Capabilities
- Time and attendance management
- Absence management solutions
- Advanced scheduling capabilities
- Labor forecasting tools
- Employee experience enhancements.
Pricing
WorkForce Software's pricing model for its workforce management software starts at approximately $40 per month. However, specific details about subscription plans, one-time fees, or additional pricing information are not explicitly listed on their website. For precise pricing tailored to specific needs, potential customers are encouraged to request a demo or contact the company directly.
Other Considerations
Part of ADP, enhancing global workforce management capabilities; Recognized in Nucleus WFM Value Matrix for eleven consecutive years; Serves a diverse range of industries including manufacturing and healthcare.
Integrations
WorkForce Software's workforce management solutions support key integrations with various systems, including Human Capital Management (HCM) systems, Enterprise Resource Planning (ERP) solutions, HR systems, and payroll solutions. This allows for seamless data sharing and enhances the overall efficiency of workforce management processes.
Customer Support Options
- Phone Support - - Global Hotline: +1.757.278.0793 - US Toll-Free: +1.844.WFS.SOLV - EMEA (Europe, Middle East, and Africa) Toll-Free numbers for various countries. - APJ (Asia-Pacific Japan) Toll-Free numbers for Australia and India.
- Online Support Portal - Users can access support through their online portal at workforcesoftware.force.com.
- Resource Library - A library of resources is available for users to find information and assistance.
- Training Programs - WorkForce Software also provides training programs to help users understand and utilize the software effectively. Support is available 24/7/365, ensuring that users can receive assistance whenever needed.
User Reviews
- Ease of Use and Configuration - Many users appreciate the software's flexibility and ease of configuration, which allows for tailored solutions to meet specific business needs. The time management features are particularly praised for being reliable and straightforward to maintain post-implementation.
- Comprehensive Features - Users highlight the comprehensive time and attendance tracking capabilities, which streamline employee scheduling and ensure accurate payroll processing.
- Stability and Integration - The software is noted for its stability and the ability to integrate various features seamlessly, enhancing overall user experience. **Negative Feedback:**
- Customer Support Issues - Some users have reported challenges with customer support, citing slow response times and difficulties in resolving issues.
- Complexity for New Users - A few reviews mention that while the software is powerful, it can be complex for new users to navigate initially, requiring a steep learning curve.
- Performance Concerns - There are mentions of performance issues, particularly during peak usage times, which can affect the overall efficiency of the software.
HQ Full Address
38705 Seven Mile Road, Suite #300, Livonia, Michigan 48152, United States
