Workday Analysis
What is Workday?
AI platform uniting HR and finance
Location
6110 Stoneridge Mall Road, Pleasanton, California 94588, United States
Employees
10001+
Founded
2005
Industry
Other
Deployment Type
Cloud-based
Product Features & Capabilities
- Human Capital Management for workforce optimization
- Financial Management for cost control and insights
- Spend Management for visibility in procurement
- Payroll for streamlined employee compensation
- Contract Lifecycle Management for efficient contract processes.
Pricing
- Subscription Costs
- - Pricing typically starts at around $100 to $200 per employee per year for Human Capital Management (HCM) modules.
- For larger organizations, costs can escalate to approximately $40 to $60 per employee per month (PEPM).
- Companies with fewer than 500 employees may expect to pay between $150,000 and $300,000 annually.
- Implementation and Additional Fees
- - There may be one-time fees associated with implementation, support, and maintenance, which can add to the overall cost.
- Total Contract Costs
- - The total annual contract costs for Workday customers generally range from $30,000 to $350,000, reflecting the broad range of services and modules offered.
Other Considerations
Serves over 40% of Fortune 500 companies; Recognized for innovation in enterprise software; Offers a comprehensive AI-driven platform for business management.
Integrations
Workday's workforce management software supports key integrations with various systems, including:
- HR Systems: Workday integrates seamlessly with its own Human Capital Management (HCM) solutions, allowing for efficient management of employee data and HR processes.
- Payroll Systems: Workday's payroll integration connects payroll processes with HR, finance, and time tracking, ensuring that payroll-impacting transactions are automatically updated.
- Time Tracking Tools: The software integrates with time tracking systems to streamline attendance and scheduling.
- Finance Systems: Workday unites HR and finance on a single platform, facilitating better financial management alongside workforce operations.
- Third-Party Applications: Workday Integration Cloud allows for secure connections to various third-party systems without the need for additional middleware.
User Reviews
- User-Friendly Interface - Many users appreciate the intuitive design and ease of navigation, which simplifies the user experience for both HR professionals and employees.
- Comprehensive Functionality - Reviewers often mention the software's robust features, including HR management, payroll processing, and real-time analytics, which help streamline operations.
- Strong Automation - Users have noted the effectiveness of automation in reducing manual tasks, leading to increased efficiency in workforce management.
- Excellent Support - Several reviews commend Workday's customer support, describing it as responsive and helpful in resolving issues. **Negative Feedback:**
- Complexity for New Users - Some users have reported that while the interface is user-friendly, the overall system can be overwhelming for new users due to its extensive features.
- Cost Concerns - A few reviews mention that Workday can be expensive, particularly for smaller organizations, which may limit accessibility.
- Integration Challenges - Some users have experienced difficulties when integrating Workday with other systems, leading to frustration during implementation.
Customer Support Options
- 24/7 Customer Support - Workday provides round-the-clock support through various means, including phone, email, and online ticketing systems.
- Support Overview Page - Users can access a dedicated support overview page that outlines the available services and response times.
- Community Access - Workday has a community forum where users can engage with peers for assistance and share experiences.
- Login Help - For users experiencing issues with account access, Workday provides specific login help resources. While the exact availability of these support channels is not detailed on the website, the 24/7 support indicates a commitment to user assistance at all times.
