Workday Analysis
What is Workday?
AI platform uniting HR and finance
Employees
10001+
Founded
2005
Industry
Other
Deployment Type
Cloud-based
Product Features & Capabilities
- Human Capital Management for workforce optimization
- Financial Management for cost control and insights
- Spend Management for visibility in procurement
- Payroll for streamlined employee compensation
- Contract Lifecycle Management for efficient contract processes.
Use Cases
Optimize workforce management and talent acquisition; Streamline financial operations and reporting; Enhance employee experience and engagement; Automate contract management and compliance; Improve financial planning and forecasting.
Pricing
Workday's pricing model for its workforce management software is primarily subscription-based. The costs can vary significantly based on factors such as the number of employees and the specific modules required. Here are some key details:
- Subscription Costs
- - Pricing typically starts at around $100 to $200 per employee per year for Human Capital Management (HCM) modules.
- For larger organizations, costs can escalate to approximately $40 to $60 per employee per month (PEPM).
- Companies with fewer than 500 employees may expect to pay between $150,000 and $300,000 annually.
- Implementation and Additional Fees
- - There may be one-time fees associated with implementation, support, and maintenance, which can add to the overall cost.
- Total Contract Costs
- - The total annual contract costs for Workday customers generally range from $30,000 to $350,000, reflecting the broad range of services and modules offered.
For precise pricing tailored to specific needs, contacting Workday directly is recommended.
Other Considerations
Serves over 40% of Fortune 500 companies; Recognized for innovation in enterprise software; Offers a comprehensive AI-driven platform for business management.
Integrations
Workday's workforce management software supports key integrations with various systems, including:
- HR Systems: Workday integrates seamlessly with its own Human Capital Management (HCM) solutions, allowing for efficient management of employee data and HR processes.
- Payroll Systems: Workday's payroll integration connects payroll processes with HR, finance, and time tracking, ensuring that payroll-impacting transactions are automatically updated.
- Time Tracking Tools: The software integrates with time tracking systems to streamline attendance and scheduling.
- Finance Systems: Workday unites HR and finance on a single platform, facilitating better financial management alongside workforce operations.
- Third-Party Applications: Workday Integration Cloud allows for secure connections to various third-party systems without the need for additional middleware.
These integrations help organizations optimize their workforce operations and enhance overall efficiency.
User Reviews
User reviews for Workday's workforce management software highlight a mix of positive and negative feedback:
- User-Friendly Interface - Many users appreciate the intuitive design and ease of navigation, which simplifies the user experience for both HR professionals and employees.
- Comprehensive Functionality - Reviewers often mention the software's robust features, including HR management, payroll processing, and real-time analytics, which help streamline operations.
- Strong Automation - Users have noted the effectiveness of automation in reducing manual tasks, leading to increased efficiency in workforce management.
- Excellent Support - Several reviews commend Workday's customer support, describing it as responsive and helpful in resolving issues. Negative Feedback:
- Complexity for New Users - Some users have reported that while the interface is user-friendly, the overall system can be overwhelming for new users due to its extensive features.
- Cost Concerns - A few reviews mention that Workday can be expensive, particularly for smaller organizations, which may limit accessibility.
- Integration Challenges - Some users have experienced difficulties when integrating Workday with other systems, leading to frustration during implementation.
Overall, while Workday's workforce management software is generally well-received for its functionality and support, there are areas for improvement, particularly regarding user onboarding and integration.
Customer Support Options
Workday offers several customer support options for users of its workforce management software. The main support channels include:
- 24/7 Customer Support - Workday provides round-the-clock support through various means, including phone, email, and online ticketing systems.
- Support Overview Page - Users can access a dedicated support overview page that outlines the available services and response times.
- Community Access - Workday has a community forum where users can engage with peers for assistance and share experiences.
- Login Help - For users experiencing issues with account access, Workday provides specific login help resources.
While the exact availability of these support channels is not detailed on the website, the 24/7 support indicates a commitment to user assistance at all times.
