WNY Carpet Pro Analysis
What is WNY Carpet Pro?
Leading carpet cleaning service in Buffalo, NY
Industry
Residential
Years In Business
22
Product Features & Capabilities
- Carpet cleaning
- Upholstery cleaning
- Tile and grout cleaning
- Area rug cleaning
- Mattress cleaning
- Commercial cleaning
- Air-duct cleaning
- Pet stain and odor removal
- Carpet repairs and stretching
Use Cases
Residential carpet cleaning for homeowners; Commercial carpet cleaning for businesses; Upholstery cleaning for furniture; Stain removal for carpets and rugs; Odor removal for pet-related issues; Air-duct cleaning to improve indoor air quality; Weekend availability for customer convenience
Pricing
$150-$200
Customer Success Story
WNY Carpet Pro has received a mix of customer reviews highlighting both positive and negative experiences.
Positive Feedback:
1. Many customers praised the company's exceptional cleaning results, noting that they were able to remove tough stains, including slime and Crayola marks, from carpets and upholstery. One review on Groupon mentioned, "Rugs dried in a fraction of time they quoted. Overall super impressed."
2. Customers appreciated the friendly and professional service, with one review stating, "10 STARS. SUPER FRIENDLY! They were great around my dogs."
3. The responsiveness and customer service were also highlighted positively, with clients expressing satisfaction with the overall experience.
Negative Feedback:
1. Some reviews indicated issues with scheduling and timeliness, where customers felt that the service was delayed or not as prompt as expected.
2. A few customers mentioned dissatisfaction with the pricing, feeling that it was higher than anticipated for the services provided.
Overall, WNY Carpet Pro is well-regarded for its cleaning effectiveness and customer service, though there are some concerns regarding scheduling and pricing.
Positive Feedback:
1. Many customers praised the company's exceptional cleaning results, noting that they were able to remove tough stains, including slime and Crayola marks, from carpets and upholstery. One review on Groupon mentioned, "Rugs dried in a fraction of time they quoted. Overall super impressed."
2. Customers appreciated the friendly and professional service, with one review stating, "10 STARS. SUPER FRIENDLY! They were great around my dogs."
3. The responsiveness and customer service were also highlighted positively, with clients expressing satisfaction with the overall experience.
Negative Feedback:
1. Some reviews indicated issues with scheduling and timeliness, where customers felt that the service was delayed or not as prompt as expected.
2. A few customers mentioned dissatisfaction with the pricing, feeling that it was higher than anticipated for the services provided.
Overall, WNY Carpet Pro is well-regarded for its cleaning effectiveness and customer service, though there are some concerns regarding scheduling and pricing.
Other Considerations
Serves Buffalo and surrounding areas; Trusted by thousands of customers; Offers a satisfaction guarantee; Local small business with over 20 years of experience
Special Offers
WNY Carpet Pro is currently offering promotions through Groupon, including:
1. Up to 66% off on carpet cleaning services for one living room.
2. Up to 90% off on upholstery cleaning services.
1. Up to 66% off on carpet cleaning services for one living room.
2. Up to 90% off on upholstery cleaning services.
Service Area
WNY Carpet Pro operates within a 20-mile radius of downtown Buffalo, NY.
