WNY Carpet Pro Analysis

WNY Carpet Pro has received a mix of customer reviews highlighting both positive and negative experiences. **Positive Feedback:** 1. Many customers praised the company's exceptional cleaning results, noting that they were able to remove tough stains, including slime and Crayola marks, from carpets and upholstery. One review on Groupon mentioned, "Rugs dried in a fraction of time they quoted. Overall super impressed." 2. Customers appreciated the friendly and professional service, with one review stating, "10 STARS. SUPER FRIENDLY! They were great around my dogs." 3. The responsiveness and customer service were also highlighted positively, with clients expressing satisfaction with the overall experience. **Negative Feedback:** 1. Some reviews indicated issues with scheduling and timeliness, where customers felt that the service was delayed or not as prompt as expected. 2. A few customers mentioned dissatisfaction with the pricing, feeling that it was higher than anticipated for the services provided. Overall, WNY Carpet Pro is well-regarded for its cleaning effectiveness and customer service, though there are some concerns regarding scheduling and pricing.