We Buy Ugly Houses Analysis
What is We Buy Ugly Houses?
Cash home buyer for distressed properties
Location
7500 Rialto Blvd, Suite 250, Austin, Texas 78735, United States
Employees
201-500
Founded
1996
Industry
Home Buying
Average Purchase Price
50-70% of ARV
Years In Business
27
Product Features & Capabilities
- Cash home buying services
- Free no-obligation consultations
- Fast cash offers
- Closing in as little as three weeks
- Purchase of homes 'as is'
Customer Success Story
Customer reviews for "We Buy Ugly Houses" reveal a mix of positive and negative experiences among homeowners. **Common Praises:** 1. **Fast and Hassle-Free Process**: Many customers appreciate the quick and straightforward selling process, often highlighting that they received cash offers without the need for repairs or extensive showings. 2. **Customer Service**: Some reviews commend the professionalism and helpfulness of the representatives, noting that they felt supported throughout the transaction. 3. **Satisfaction Ratings**: The company claims a high customer satisfaction rating (around 95% on their website), which is echoed in some positive reviews. **Common Complaints:** 1. **Low Offers**: A significant number of customers express dissatisfaction with the cash offers, stating they were lower than expected or below market value. 2. **Pressure Tactics**: Reports indicate that some franchisees may use aggressive sales tactics, particularly targeting vulnerable homeowners, which has led to negative experiences. 3. **Mixed Ratings**: While some platforms show high ratings (e.g., 4.6/5 on Google), others reflect dissatisfaction, such as a 2.3/5 on Yelp, indicating a disparity in customer experiences. Overall, while many customers appreciate the convenience and speed of the service, concerns about pricing and sales tactics persist.
Other Considerations
Serves over 900 independently owned franchises in 46 states; Maintains a 95% customer satisfaction rating; Trusted by homeowners for over 29 years
Service Areas
We Buy Ugly Houses operates in 46 states across the United States. Some of the states where they provide cash home buying services include Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, and many others. They have over 1,100 independently owned and operated franchisees, allowing them to serve a wide range of geographical areas.
Cash Purchase Process
- Consultation - Potential sellers can contact the company for a free, no-obligation consultation with a property buyer.
- Cash Offer - After the consultation, the seller receives a fair cash offer directly from the company.
- Closing Process - The closing process is expedited, allowing sellers to avoid the hassle of showings and open houses. Sellers have the flexibility to choose how quickly they want to close the sale.
