Wati Analysis: $46M Raised
What is Wati?
Wati is a leading provider of WhatsApp API solutions designed for small and medium-sized businesses. Their platform integrates marketing, sales, service, and support functionalities into a single interface, enhancing customer engagement. By automating communication processes, Wati enables businesses to improve efficiency and customer satisfaction.
Employees
201-500
Founded
2020
Industry
SaaS, MarTech
Product Features & Capabilities
- AI-powered chatbots for instant query resolution
- Team inbox for managing customer interactions
- Broadcast messaging for personalized campaigns
- Integration with Instagram and Facebook Messenger
- Click-to-WhatsApp ads for improved ad performance.
Use Cases
Automate customer support queries using AI chatbots; Manage sales communications through a shared inbox; Send personalized marketing messages via WhatsApp; Engage customers on Instagram and Facebook Messenger; Streamline order updates and notifications through WhatsApp.
How much Wati raised
Series B - $23 million
October 26, 2022Lead Investor: Tiger Global, Sequoia Capital India, DST Global Partners
Series B - $23 million
May 23, 2023Lead Investor: Tiger Global, Sequoia Capital India, DST Global Partners, Shopify
Other Considerations
Trusted by brands in over 78 countries; Offers a free 7-day trial; Supports multiple languages for global reach.
