Vocera Analysis: $200M Raised
What is Vocera?
Cekura provides end-to-end testing and observability for conversational AI, with a primary emphasis on voice and chat agents. The platform simulates scenarios before launch, monitors live conversations, and evaluates instruction-following, tool calls, empathy, responsiveness, and hallucinations. Cekura says it has raised $2.4M, is backed by Y Combinator, ranks #1 on Product Hunt, and is used by more than 70 conversational AI companies.
Location
1395 22nd St, San Francisco, California 94107, United States
Employees
1-10
Founded
2024
Revenue
$234-379M
Product Features & Capabilities
- Voice AI agent testing, scenario simulation, real-time monitoring, actionable evaluation, compliance checks, performance insights, customizable workflows, persona testing.
Pricing
-
Self Serve: $250/month
- 8k Credits
- 5 Agents, 3 Team members
- Up to 10 Concurrent Calls
- Downloadable reports
- Alerts on production calls
- No limit on evaluation metrics
-
Startup: $500/month
- Everything in Self Serve +
- 25K Credits
- Unlimited agents, 10 team members
- Up to 50 concurrent calls
- 24hrs SLA
- Dedicated Slack Support
- Production Call Simulation
-
Growth Plan: $1000/month
- Everything in Startup +
- 60k Credits
- HIPAA compliance
- White Label Reports
- Custom WebRTC Integration
- Unlimited Team Members
- Up to 100 concurrent calls
- 12hrs SLA
- Multiple Projects with Access Control
-
Enterprise: Custom pricing
- Everything in Growth Plan +
- Custom Credits
- Custom API access
- Self Hosting
- On-prem deployment
- Custom SSO
- Custom concurrent calls
- Dedicated Support Engineer
- Preferred Channel Support (Slack, Email, Teams, etc)
- Compliance (SOC2, GDPR, HIPAA)
How much Vocera raised
Post IPO - $200M
Mar 08, 2021Lead Investor: Not disclosed
Who are the founders of Vocera
TA
SG
Market Focus
Vocera primarily focuses on the healthcare industry, providing solutions that enhance communication and collaboration among healthcare professionals through voice AI technology.
Business Model
Subscription-based model with revenue from software licenses and services for healthcare facilities.
Investors
- Y Combinator
- Decacorn Capital
- Flex Capital
- Imagination Capital
- Pioneer Fund
Competitors Overview
The main competitors of Vocera in the voice AI and conversational AI market include:
-
MuukTest: Specializes in QA testing with a focus on achieving up to 95% coverage of end-to-end tests within three months. It emphasizes early bug detection and management of testing frameworks, which can significantly reduce development time.
-
Retell AI: Offers a platform for creating AI-driven voice agents that enhance customer communication. It features capabilities such as call transfers, appointment scheduling, and real-time knowledge base synchronization, making it particularly suitable for businesses with global operations.
-
Cognigy.AI: An enterprise-grade conversational AI platform that automates customer interactions across various channels. It provides advanced natural language understanding and integration capabilities with existing systems, which enhances the overall customer experience.
-
Dialogflow: A Google Cloud platform that enables businesses to create conversational interfaces through natural language understanding. It supports multiple interaction formats and offers tools for developing chatbots and contact centers.
-
AI Rudder: Focuses on automating calling processes and supports multilingual communication, aiming to reduce costs and improve efficiency in customer interactions.
These competitors offer distinct features that cater to different business needs, such as enhanced testing capabilities, AI-driven customer service solutions, and seamless integration with existing systems.
See something that needs updating? Suggest edits to this profile.