ACS Connect Analysis
What is ACS Connect?
Construction ERP solutions for contractors with real-time financial visibility
Location
Brandon, Florida, United States
Employees
1-10
Founded
1986
Industry
Construction
Website Url
Product Features & Capabilities
- Construction accounting solutions
- Time & attendance tracking
- Heavy equipment tracking
- ERP implementation
- Mergers & Acquisitions support
- ERP consolidation
- Integration services
Customer Success Story
Customer reviews and testimonials about Viewpoint's construction payroll service indicate a mixed level of satisfaction among users. Here are some key insights: 1. **Overall Experience**: Many users report a generally positive experience with Viewpoint's payroll services, highlighting its powerful and customizable features. For instance, one review on Capterra mentions that "Overall our experience has been very good" and praises the program's capabilities. 2. **Ease of Use**: Users appreciate the ease of data entry and the system's functionality for payroll and cost tracking. However, some reviews indicate that while the payroll aspect is strong, the HR functionalities may not be as robust. 3. **Customer Support**: A recurring theme in the reviews is dissatisfaction with customer support. Users have reported long wait times and a lack of knowledgeable assistance, which can be frustrating when issues arise. 4. **Learning Curve**: Some users mention a steep learning curve associated with the software, which can be a barrier for new users or those unfamiliar with construction management software. 5. **Ratings**: Viewpoint Vista has an average rating of around 3.9 out of 5 on various platforms, with some users giving it higher marks for its comprehensive features. In summary, while Viewpoint's construction payroll service is generally well-regarded for its functionality and customization, customer support and the learning curve are areas that could be improved to enhance overall satisfaction.
Other Considerations
Acquired by Viewpoint Construction Software in December 2012; Served major construction firms during industry consolidation phase; Specialized in ERP implementation and integration for construction firms; Focused on financial and operational efficiency in construction workflows
Key Features
- Integrated Payroll Management: Streamlines complex construction payroll processes, including union payroll and multi-state requirements.
- Employee Self-Service: Allows employees to access paystubs, timecards, and tax documents (W-2s, 1095-Cs) online, and set up direct deposit without altering payroll processes.
- Real-Time Data Management: Provides a secure virtual filing cabinet for employee records, enabling real-time adjustments and access to data.
- Automated Compliance: Ensures adherence to federal, state, and contractual payroll regulations, reducing the risk of errors and compliance issues.
- Flexible Reporting: Offers an open database structure for customizable reporting and data sorting, enhancing payroll management efficiency.
Target Clients
Viewpoint primarily targets construction companies and contractors as clients for its payroll service. The service is designed to support nearly 8,000 construction companies worldwide, focusing on those with 50-200 employees and annual revenues between $10 million and $50 million. Viewpoint's payroll solutions are integrated with construction management software, providing features for managing labor and equipment time from job sites, ensuring compliance with payroll reporting, and facilitating project management and accounting.
