SpectorSoft Analysis
What is SpectorSoft?
AI-based user behavior analytics for insider risk and employee monitoring
Location
Vero Beach, Florida, United States
Employees
11-50
Founded
1998
Industry
Healthcare
Deployment Type
Hybrid
Product Features & Capabilities
- Veriato User Activity Monitoring (UAM)
- Veriato Cerebral (Insider Risk Management)
- Event and Security Log Management (Log Manager)
Pricing
Veriato's pricing model for its workforce management software typically starts at $15 per user per month when billed annually, or $25 per user if billed monthly. For larger enterprises, custom pricing options are available. Additionally, prices may vary based on the specific product and features selected. Some sources indicate that the annual cost can start at around $120 per user. For precise pricing tailored to specific needs, potential customers are encouraged to request a quote directly from Veriato.
Other Considerations
Serves 36,000+ organizations globally; Deployed in 70+ countries; Recognized in Gartner and Forrester market guides; Featured in G2 and Capterra reviews; On-premise and cloud deployment options
Customer Support Options
Veriato offers several customer support options for users of their workforce management software. Users can access a **Knowledgebase** for self-help resources, which provides articles and guides on various topics. Additionally, users can **open a support ticket** for direct assistance with their inquiries. The support options can be accessed through the following links: [Knowledgebase](https://techsupport.veriato.com/hc/en-us) and [Open a Ticket](https://techsupport.veriato.com/hc/en-us). However, specific details about the availability of support channels were not explicitly mentioned on the website.
User Reviews
- Ease of Use - Many users appreciate the user-friendly interface, noting that it is easy to set up and navigate. Reviewers on platforms like Capterra and G2 have rated it highly for its intuitive design.
- Comprehensive Features - Users commend the software for its robust tracking capabilities, which provide detailed insights into employee activities.
- Effective Monitoring - Reviewers have mentioned that Veriato excels in monitoring user behavior and providing real-time visibility, which helps in managing insider risks effectively.
- Customer Support - Some users have reported positive experiences with customer support, highlighting responsiveness and helpfulness. **Negative Feedback:**
- Outdated Interface - A few users have criticized the software for having an outdated interface, which can detract from the overall user experience.
- Cost - Some reviews mention that the pricing can be on the higher side, which may not be suitable for smaller businesses.
- Complexity of Features - While many features are appreciated, some users feel that the extensive functionalities can be overwhelming and require a learning curve to fully utilize.
