Fini Analysis
What is Fini?
Fini is an AI support company that specializes in automating customer service through its agent, Sophie. Sophie's unique ability to understand customer intent and provide seamless transitions between AI and human support sets it apart. This approach significantly improves customer satisfaction and reduces support costs for enterprises.
HQ Country
Amsterdam, Netherlands
Employees
11-50
Founded
2022
Industry
SaaS, AI/ML
Product Features & Capabilities
- AI support agent Sophie that resolves 80% of queries
- Self-learning AI that improves with each interaction
- Integrations with major platforms like Zendesk and Salesforce
- 90-day risk-free trial for new users
- Enterprise-grade security compliant with SOC 2 and GDPR.
