UpMarket Analysis
What is UpMarket?
AI-powered guest experience automation for hotels and vacation rentals
Location
Amsterdam, North Holand, Netherlands
Employees
11-50
Founded
2023
Product Features & Capabilities
- AI Virtual Concierge handling 89% of guest inquiries
- Automated check-ins and pre-arrival document collection
- AI-driven upselling for increased revenue
- 24/7 guest communication via WhatsApp
- Seamless integration with PMS and OTAs
Other Considerations
Integrates with Airbnb, Booking.com, Lodgify, Guesty, SEF; Clients include 4-star resorts in Canary Islands and Lisbon; 20% increase in guest satisfaction; €50 average revenue uplift per room per month; 80% reduction in guest inquiries
