Unthread Analysis
What is Unthread?
Unthread automates customer support via Slack, email, and live chat, helping teams efficiently manage interactions and ticketing processes.
Employees
7
Founded
2021
Revenue
$108.9K
Company Stage
Seed
Investors
- Bling Capital
- Moxxie Ventures
- Y Combinator
YC Batch
S22
Product Features & Capabilities
- Slack Channel Support, AI-Generated Support, Shared Email Inbox, In-App Live Chat, IT Ticketing, HR Ticketing, Customer Support, Customer Success, RevOps Ticketing
Who are the founders of Unthread
TB
Tom Bachant
Founder
JM
Jake McCloskey
Founder
Company Pricing
-
Basic Plan: Starting at $50/month/agent
- Conversation tracking
- SLAs and assignments
- Slack Inbox access
- Slack broadcasts
- Basic integrations & API access
- Dedicated support Slack channel
- Up to 100 conversations per month
- Minimum 5 seats
-
Pro Plan: Starting at
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