Unisson Analysis

Unisson offers two main products: Runner and Explorer.

1. Runner: This product executes tasks directly within customer-facing products, significantly enhancing efficiency for teams. Key features include:

   • Automation of complex workflows, which saves time for customer success teams.
   • Real-time support capabilities, allowing teams to respond quickly to customer needs.
   • Faster time to value for customers, ensuring that they can achieve their goals more quickly.

2. Explorer: This product maintains an up-to-date knowledge base, providing real-time answers and support. Key benefits include:

   • Ensuring that team members have access to the latest information, which enhances their effectiveness from day one.
   • Streamlining the process of finding information, thus improving overall productivity.

Additionally, Unisson provides a Runner API for integrating these AI capabilities into existing systems, further enhancing the functionality of their offerings.