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UMAI Restaurant Software Analysis

What is UMAI Restaurant Software?

UMAI Restaurant Software is a cloud-based analytics platform designed to enhance the performance and experience of hospitality businesses. It offers tools for reservation and waitlist management, deep analytics, marketing automation, and private feedback, aimed at improving operational efficiency and customer satisfaction.

HQ Country
Kuala Lumpur, Malaysia
Employees
11-50
Founded
2016

Product Features & Capabilities

  • Reservation Management
  • Flexible Table Management
  • Guest Insights
  • Feedback & Reputation Management
  • No-Show Reduction
  • Analytics & Insights
  • Guest Communication Improvement
  • Queue Management
  • Mobile App
  • Enhanced Phone Reservations
  • Automated Marketing
  • Loyalty Building
  • Experience Promotion
  • Online Sales
  • Takeaway Options

Other Considerations

Serves hundreds of restaurants globally; Quick setup with most clients operational within a week; Offers 24/7 support with rapid response times; Available in over 15 languages; Positive testimonials from various restaurant operators

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