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Twilio is a Customer Engagement Platform that integrates communication APIs with artificial intelligence. Their unique approach combines first-party data to enhance customer experiences across various channels. This enables businesses to build personalized interactions and improve operational efficiency.
Verify user identities to prevent fraud; Send appointment reminders via SMS; Manage customer communications across multiple channels; Automate marketing campaigns using customer data; Enhance customer support with integrated voice solutions.
101 Spear Street, Fifth Floor, San Francisco, California 94105, United States
Named a Leader in the 2025 Gartner Magic Quadrant for CPaaS; Serves over 335,000 companies globally; Offers a free trial with no credit card required.
Series E: $130M led by Fidelity and T. Rowe Price (July 29, 2015)