What is Salient?
Salient is an AI loan servicing platform designed for consumer finance. It focuses on automating borrower interactions while ensuring compliance with key regulations. This approach enhances operational efficiency and improves customer satisfaction in the lending process.
HQ Country
Pittsburg, United States
Industry
FinTech, AI/ML, SaaS
Product Features & Capabilities
- AI agents for voice, text, email, and web chat interactions
- Compliance monitoring for FDCPA, TCPA, and UDAAP
- Integration with existing loan management systems
- Real-time borrower updates and payment processing
- Documentation and summarization of interactions for audits.