Risotto Analysis
What is Risotto?
Risotto is an AI help desk designed for IT teams, focusing on automating internal ticketing processes. Its unique approach leverages context understanding rather than simple keyword matching, enabling efficient issue resolution. This results in significant improvements in support efficiency and employee experience, transforming how teams manage IT requests.
HQ Country
San Francisco, United States
Employees
1-10
Founded
2024
Industry
SaaS, Hrtech, AI/ML
Product Features & Capabilities
- AI ticket automation with context understanding
- Integration with Slack, email, and Google Workspace
- IAM automation for access requests
- Automatic knowledge management from support interactions
- Unified help desk for cross-department functionality.
