Tidio Analysis: $26M Raised
What is Tidio?
Tidio is an AI-powered customer service platform that automates support interactions across various channels. Their unique Lyro AI Agent resolves a significant portion of customer inquiries, enhancing efficiency and response times. This approach allows businesses to scale their support operations while maintaining high-quality customer interactions.
HQ Country
Szczecin, Poland
Employees
201-500
Founded
2013
Industry
SaaS, AI/ML
Product Features & Capabilities
- Lyro AI Agent for automating customer inquiries
- Live Chat for real-time customer engagement
- Help Desk for managing support tickets
- Flows for automating customer interactions
- Integrations with various CRM and ecommerce platforms.
How much Tidio raised
Series B - $25 million
May 12, 2022Lead Investor: PeakSpan Capital, Inovo Venture Partners, Rafał Brzoska (InPost CEO)
Seed Round - €1 million
November 20, 2019Lead Investor: Inovo Venture Partners
Seed Round - N/A
March 1, 2018Lead Investor: bValue Fund
