OrgChart Analysis
What is OrgChart?
Automated org chart creation with 50+ HR system integrations
Location
Novato, California, United States
Employees
51-200
Founded
2005
Industry
Technology
Deployment Type
Cloud-based
Product Features & Capabilities
- Automated org chart creation from HR data
- Real-time span of control and salary insights
- Workforce planning with change impact analysis
- Customizable charts with photo and branding options
- Integration with 50+ HR systems including HRIS and ATS
Pricing
- Premium Plan
- - Starts at **$105 per month**, billed annually.
- Designed for up to **100 employees**.
- Features include automatic org chart generation using HRIS data, data aggregation from multiple systems, and the ability to share charts via PDF, PPT, and weblink.
- Enterprise Plan
- - Starts at **$185 per month**, also billed annually.
- Includes all features of the Premium plan, plus additional capabilities like real-time collaboration on workforce plans, tracking custom metrics, and advanced security options.
Other Considerations
Trusted by thousands to chart millions of employees; G2 rated as fastest implementation; Customer reviews highlight time savings of several hours per month; Integrates with 50+ HR systems including HRIS and ATS; Used by government, nonprofit, and financial sector organizations
Integrations
OrgChart's workforce management software supports integrations with over 50 HR systems, payroll systems, and Excel. This allows for seamless data integration and the automatic creation of organizational charts, enhancing the management of employee data within various technology ecosystems.
Customer Support Options
OrgChart provides several customer support options for users of their workforce management software. Users can access a comprehensive Help Guide for general questions about OrgChart. For more specific inquiries, they can visit the help desk to speak directly with a support representative. The client service team is described as knowledgeable, experienced, and friendly, ensuring users receive expert support whenever needed. Support channels include:
- Help Guide: General questions can be addressed through the [Help Guide](https://theorgchart.zendesk.com/hc/en-us/categories/27678569831060-OrgChart-Help).
- Direct Support: For specific inquiries, users can access support through the [Get Support](https://theorgchart.zendesk.com/hc/en-us) page.
User Reviews
- User-Friendly Interface - Many users appreciate the software's intuitive design, making it easy to create and manage organizational charts. For instance, one review noted that the software is "very user-friendly" and allows for seamless updates.
- Customization Options - Users have praised the ability to customize charts to meet branding requirements and specific organizational needs. The software supports various export formats, which is a significant advantage for many.
- Visual Appeal - The aesthetic quality of the org charts is frequently mentioned, with users noting that they look professional and meet branding standards. **Negative Feedback:**
- Technical Complexity - Some users find the software to be overly technical, with a steep learning curve for those not familiar with backend processes.
- Clunky Features - A few reviews pointed out that certain functionalities feel clunky, particularly when adding custom elements, which can hinder the overall user experience.
- Support Issues - There are mentions of challenges in reaching out for support, indicating that users sometimes struggle to get timely assistance when they encounter issues.
