SurePayroll Analysis
What is SurePayroll?
SurePayroll offers construction payroll services that include the management of payroll for independent contractors and compliance with certified payroll requirements. Their platform allows businesses to pay 1099 contractors alongside employees and generate necessary tax forms like the 1099-NEC. Additionally, for government-funded construction projects, SurePayroll helps contractors comply with certified payroll regulations, which require documenting and reporting worker pay, ensuring that prevailing wages are paid, and submitting weekly certified payroll reports to verify compliance. This service is essential for contractors working on public projects to avoid penalties and maintain eligibility.
Location
Rochester, United States, New York
Employees
201-500
Founded
2000
Industry
Payroll
Website Url
YC Batch
W24
Product Features & Capabilities
- Online payroll for small teams
- 401(k) retirement plans
- HR support for small teams
- Time tracking
- Workers' compensation insurance
- Health insurance
- Pre-employment screening
Pricing
- Full Service Plan
- No Tax Filing Plan
Customer Success Story
SurePayroll's customer reviews indicate a mixed level of satisfaction, particularly regarding their construction payroll service. On Capterra, users appreciate the ease of use and features, with comments like, "It’s easy to do; there is all you need, and assistance is very good." However, some users have reported significant issues with customer service, stating experiences such as "customer service was absolutely awful" and instances of being hung up on. On Software Advice, the service has an overall rating of 4.1 out of 5. Positive feedback highlights the efficiency of payroll processing, with users noting that they can set up employees and contractors quickly. Conversely, some users expressed frustration with billing practices, mentioning that they continued to be charged even after attempting to cancel their service. Overall, while many users find SurePayroll beneficial for payroll management, there are notable concerns regarding customer support and billing practices that could impact overall satisfaction.
Other Considerations
Backed by Paychex®; Trusted for 25+ years; 4.0 on Trustpilot; 4.4 on G2; 6 months free + 2025 W2s for new customers; Serves small and micro businesses and household employers
Key Features
- Unlimited, Fast Payroll Runs: SurePayroll allows for unlimited payroll runs, making it easy to pay employees as needed.
- Support for Tipped Wages: The service accommodates tipped employees, ensuring accurate wage calculations.
- Automatic Scheduling: Payroll can be scheduled automatically, reducing the administrative burden on business owners.
- Direct Deposit: Employees can receive their payments directly into their bank accounts, streamlining the payment process.
- Tax Management: SurePayroll handles payroll tax filings automatically, ensuring compliance and reducing the risk of errors.
- User-Friendly Interface: The platform is designed to be intuitive, making it accessible for small business owners without extensive payroll experience.
