Southern Plumbing Works Analysis
What is Southern Plumbing Works?
Trusted plumbing services in Nashville, TN
Employees
1-10
Founded
2000
Industry
Commercial
Emergency Services
Yes
Years In Business
23
Product Features & Capabilities
- Plumbing repairs
- Plumbing installations
- Whole home water filtration
- Sewer and water line services
- Tankless water heater installation and repair
- Plumbing excavation services
- Commercial plumbing services
Use Cases
Repair leaking faucets and pipes; Install tankless water heaters for energy efficiency; Set up whole home water filtration systems; Conduct plumbing excavations for major repairs; Provide commercial plumbing services for businesses
Customer Success Story
Southern Plumbing Works has received a mix of positive and negative customer reviews.
- Professionalism and Knowledge - Many customers praised the company for its professional and knowledgeable staff. Reviews on platforms like Angi and Yelp highlight that technicians arrive on time, are courteous, and perform their jobs efficiently. For instance, one review noted, "Very professional, knowledgeable and a job well done."
- Quality of Service - Customers have reported satisfaction with the quality of repairs and installations. A review mentioned, "Repairs were made within a reasonable time frame," indicating that the service is both effective and timely.
- Friendly Service - The staff is often described as friendly and approachable, contributing to a positive customer experience. One customer stated, "Reasonably priced, friendly efficient service!" Negative Feedback:
- Response Time - Some reviews indicated issues with response times, where customers felt that the service could be quicker, especially in urgent situations.
- Pricing Concerns - A few customers expressed concerns about pricing, suggesting that some services may be on the higher end compared to competitors.
Overall, Southern Plumbing Works is generally well-regarded, with a strong emphasis on professionalism and quality service, though there are areas for improvement in response times and pricing transparency.
Other Considerations
90+ 5-star reviews from satisfied clients; Licensed and insured plumbing services; Established reputation in Nashville area
Certifications Licenses
Southern Plumbing Works is a licensed and insured plumbing company. They hold a plumbing license in Tennessee, which is essential for providing plumbing services in the state. Additionally, they are EPA Lead-Safe Certified, indicating compliance with federal regulations regarding lead safety in plumbing work.
Service Areas
Southern Plumbing Works provides plumbing services in Nashville, TN, and the surrounding areas, including Franklin, Brentwood, and West Meade.
