SolidRoad provides AI agents for conversation training and quality scoring, enabling sales and support teams to practice conversations via phone, email, chat, and video calls.
Founded
2023
Revenue
900000
Company Website Traffic
19.3K
YC Batch
W25
Product Features & Capabilities
AI-driven quality assurance platform, reviews 100% of customer conversations, enhances customer satisfaction (CSAT), improves agent performance, AI-powered training simulations, integrates with Salesforce Service Cloud, Zoho, and Intercom, assesses multiple conversation types across various domains.