Shopmonkey Analysis
What is Shopmonkey?
Shopmonkey is a cloud-based platform designed specifically for auto repair shops. It integrates invoicing, CRM, inventory, scheduling, and technician tracking into a single system. Trusted by over 7,000 shops across the U.S. and Canada, the platform offers real-time dashboards and mobile app support for field technicians.
Location
Morgan Hill, United States
Employees
51-200
Founded
2016
Product Features & Capabilities
- Invoicing and estimates
- CRM
- Inventory management
- Scheduling
- Technician tracking
- Mobile app for digital inspections
- QuickBooks integration
- Contactless payments
- Reporting tools
Use Cases
Generate digital estimates and invoices via text or email; Schedule appointments with automated reminders; Capture vehicle photos and videos using smartphone; Track technician performance and job history; Manage tire and parts inventory; Integrate with QuickBooks for sales and inventory sync
Other Considerations
Trusted by over 7,000 shops; 600+ customer reviews on Capterra and G2; Available in U.S. and Canada; Mobile app for field technicians; QuickBooks integration; Enterprise onboarding support
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