Shopmanager Analysis
What is Shopmanager?
Shopmanager provides a unified platform for automotive shops to manage work orders, scheduling, invoicing, labor tracking, and payroll. The system integrates customer service history and enables real-time updates from technicians on the shop floor. Users report it simplifies daily operations and offers a complete CRM solution with QuickBooks compatibility.
Location
Austin, United States
Employees
1-10
Founded
2014
Product Features & Capabilities
- Work order management
- Scheduling and labor tracking
- Invoicing and financial reporting
- Payroll processing
- Customer service history tracking
- Real-time job updates from technicians
- QuickBooks integration
Use Cases
Track labor hours on service jobs with real-time updates; Generate invoices automatically after job completion; Manage employee payroll with automated disbursement; Access customer service history for personalized follow-ups; Monitor job progress via mobile tech updates; Streamline customer intake with centralized data
Other Considerations
4.9/5+ rating from verified shop owners; Recognized as one of the most complete CRMs for the automotive industry; Frequently cited as superior to QuickBooks POS; Strong user feedback on intuitive learning curve and support responsiveness; Multiple testimonials from shop managers and technicians across different roles
See something that needs updating? Suggest edits to this profile.