Shiboleth Analysis

What is Shiboleth?

Shiboleth specializes in automating quality assurance for customer interactions. Their platform integrates compliance operations monitoring and testing workflows, enhancing efficiency and security. This approach transforms how organizations manage compliance, ensuring better oversight and risk mitigation.

Product Features & Capabilities

• Complaint Management for screening and escalation
• Call Monitoring with live transcription and summarization
• Issue Management for tracking critical issues
• Marketing Review with custom scorecards
• Reg Compliance Testing for automating transaction level testing.

How much Shiboleth raised