ServiceTitan Analysis: $1.0B Raised
What is ServiceTitan?
ServiceTitan offers a construction payroll service that includes features such as real-time timesheet tracking, automated bonuses, job costing, and performance pay structures. The service is designed to streamline payroll processes, allowing users to automate performance pay, track timesheets, make payroll adjustments, and export reports for payroll processing. This comprehensive payroll solution aims to reduce errors and minimize paperwork, making it easier for construction businesses to manage their payroll efficiently.
HQ Country
Glendale, United States
Employees
1001-5000
Founded
2007
Product Features & Capabilities
- Commercial service software for managing service operations
- Construction software for project management and tracking
- Enterprise solutions tailored for large-scale operations
- Private equity solutions for investment management
- Sales prospecting tools to enhance lead generation.
Pricing
ServiceTitan's pricing model for construction payroll services typically starts at around $145 per month for each technician. The pricing can range from $125 to $398 depending on the specific plan and features selected. ServiceTitan offers various payroll features, including real-time timesheet tracking, automated bonuses, job costing, and payroll adjustments, which help streamline payroll processing and reduce errors.
How much ServiceTitan raised
Series G - $200M
Jun 30, 2021Lead Investor: Thoma Bravo
Series F - $500M
Mar 26, 2021Lead Investor: Tiger Global Management, Sequoia Capital, T. Rowe Price, Bessemer Venture Partners, Iconiq Capital, Index Ventures, Durable Capital Partners, Battery Ventures, Dragoneer Investment Group, Arena Holdings, H.I.G. Growth Partners
Series D - $165M
Nov 14, 2018Lead Investor: Index Ventures, Dragoneer Investment Group, T. Rowe Price, Battery Ventures, Bessemer Venture Partners, ICONIQ Growth
Series C - $62M
Mar 23, 2018Series B - $80M
Mar 16, 2017Lead Investor: ICONIQ Growth
Series A - $18M
Jun 16, 2015Lead Investor: Bessemer Venture Partners, I2BF Global Ventures
Customer Success Story
Customer reviews and testimonials about ServiceTitan's construction payroll service indicate a generally positive sentiment among users. Many customers appreciate the platform's user-friendly interface and the responsiveness of the support team. For instance, reviews on Capterra highlight a rating of 4.4 out of 5, with users noting the helpfulness of the staff and the availability of various reports. However, some users have mentioned concerns regarding pricing and occasional software updates that may not meet all user needs. Overall, customers express satisfaction with the service's capabilities, particularly in enhancing communication and operational efficiency.
Other Considerations
Trusted by numerous contractors in the trades; Offers over 70 pre-built integrations with leading software; Notable clients include Rainforest Plumbing and Lovett Services.
Target Clients
ServiceTitan primarily targets contractors in various trades, including HVAC, plumbing, electrical, and other service industries. Their construction payroll service is designed to support these businesses in managing their workforce efficiently, ensuring accurate payroll processing, and automating time tracking. This service is particularly beneficial for companies looking to streamline their operations and improve productivity, featuring tools like real-time timesheet tracking and automated payroll processing.
Key Features
- Real-Time Timesheet Tracking: Allows for accurate tracking of employee hours worked on various projects.
- Automated Bonuses: Simplifies the process of calculating and distributing bonuses based on performance metrics.
- Payroll Adjustments: Enables users to make positive and negative corrections to payroll as needed.
- Configurable Payroll Profiles: Users can create multiple payroll profiles with unique pay rules for different teams or projects.
- Performance Pay Structures: Offers flexibility in creating performance pay structures tailored to specific roles or projects.
- Exportable Reports: Provides the ability to export payroll reports for further processing or analysis.
- Integration with Other Tools: Seamlessly integrates with other ServiceTitan features for a comprehensive management experience.
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Financial Overview
$1.0BTotal Raised
Series H
Nov 10, 2022
Series G$200M
Jun 30, 2021
Investors: Thoma Bravo
Series F$500M
Mar 26, 2021
Investors: Tiger Global Management, Sequoia Capital, T. Rowe Price, Bessemer Venture Partners, Iconiq Capital, Index Ventures, Durable Capital Partners, Battery Ventures, Dragoneer Investment Group, Arena Holdings, H.I.G. Growth Partners
Series E
Apr 23, 2020
Series D$165M
Nov 14, 2018
Investors: Index Ventures, Dragoneer Investment Group, T. Rowe Price, Battery Ventures, Bessemer Venture Partners, ICONIQ Growth
Series C$62M
Mar 23, 2018
Series B$80M
Mar 16, 2017
Investors: ICONIQ Growth
Series A$18M
Jun 16, 2015
Investors: Bessemer Venture Partners, I2BF Global Ventures
Seed
Jan 23, 2014
Investors: Mucker
Seed
Dec 5, 2012
