ServiceNow Analysis: $307M Raised
What is ServiceNow?
ServiceNow is an AI platform that streamlines enterprise workflows across various sectors. Its unique integration of AI, data, and workflows enables organizations to automate processes efficiently. This approach transforms how businesses operate, enhancing productivity and service delivery.
Location
2225 Lawson Lane, Santa Clara, California 95054, United States
Employees
1001-5000
Founded
2003
Industry
SaaS, AI/ML, Hrtech
Product Features & Capabilities
- ServiceNow AI Platform for business transformation
- IT Service Management for productivity and ROI
- Customer Service Management for self-service and agent productivity
- HR Service Delivery for instant employee support
- Integration Hub for connecting various systems.
Use Cases
Automate enterprise workflows to enhance efficiency; Improve IT service management for better user satisfaction; Streamline customer service operations for faster resolutions; Enhance HR services for employee self-service; Integrate diverse systems for seamless data flow.
How much ServiceNow raised
Series A - US$102 million
June 14, 2017Lead Investor: Data Collective, Microsoft Ventures, NVIDIA, Intel Capital
Debt Financing - CAD$5 million
December 5, 2018Lead Investor: Government of Canada
Series B - CAD$200 million (USD $151.4 million)
September 13, 2019Lead Investor: La Caisse, McKinsey & Company, among others
Other Considerations
Serves 40% of Fortune 500 companies; Recognized as a leader in multiple Gartner Magic Quadrant reports; Offers a comprehensive demo library for product exploration.