Service Experts Heating, Air Conditioning & Plumbing Analysis
What is Service Experts Heating, Air Conditioning & Plumbing?
Expert HVAC and plumbing services nationwide
Location
3400 N Central Expy, Richardson, Texas 75082, United States
Employees
1001-5000
Founded
1996
Industry
Residential
Emergency Services
Yes
Website Url
Years In Business
27
Product Features & Capabilities
- HVAC repair services
- Air conditioning installation
- Furnace installation
- Plumbing repair services
- Seasonal maintenance services
Pricing
Service Experts offers plumbing services with a pricing structure that includes fixed prices, ensuring no hidden charges. They have a membership program called "Maintenance Plus," which provides benefits for members, including specific pricing for services. For example, cleaning the condensate pan and drain line costs $215 for members and $239 for non-members. Additionally, they emphasize that the price you see is the price you pay, reflecting their commitment to transparency in pricing. However, specific standard rates for other plumbing services were not detailed in the available resources.
Customer Success Story
Customer reviews for the plumbing services offered by Service Experts Heating, Air Conditioning & Plumbing reflect a mix of positive and negative feedback: **Positive Feedback:** 1. Many customers praise the reliability and professionalism of the service teams. They appreciate the quick response times and the quality of service provided. 2. Reviews on the official website highlight the knowledgeable staff and their ability to address plumbing issues effectively. **Negative Feedback:** 1. Some customers have reported issues with parts availability, leading to delays in repairs. This has been a common complaint, particularly when urgent repairs are needed. 2. There are instances where customers felt that after the sale, the responsiveness of the company decreased significantly, with difficulties in getting callbacks for service issues. Overall, while Service Experts has a solid reputation for quality service, there are notable concerns regarding customer service and parts availability that potential clients should consider.
Other Considerations
Serves customers across the United States; Focus on customer satisfaction and reliability; Offers 24/7 emergency services
Service Areas
Service Experts provides plumbing services across multiple states in the United States, with over 100 service locations. However, a specific list of states or cities was not found in the searches. For detailed information about their service areas, it is recommended to visit their locations page or contact them directly.
Certifications Licenses
Service Experts Heating, Air Conditioning & Plumbing holds the ACE (Advanced Certified Expert) certification, which is relevant to their plumbing services. This certification ensures that their technicians have superior technical expertise, professional conduct, and ongoing training. Additionally, plumbers at Service Experts are required to have licenses that vary by location, reflecting their knowledge and experience in the field.
