ServiceCentral Analysis
What is ServiceCentral?
ServiceCentral provides software solutions for managing after-sales services, connecting consumers with service providers. Their products support various industries, including OEMs and insurance companies, to enhance service operations. The company serves a diverse clientele, including Fortune 50 OEMs and local repair shops.
Location
200 Galleria Parkway, Atlanta, Georgia 30339, United States
Employees
51-200
Founded
1991
Product Features & Capabilities
- ServiceManager for process management
- ServiceNetwork for connecting service providers
- RepairQ for repair shop management
Use Cases
Manage warranty claims for manufacturers; Facilitate service requests for insurance companies; Track inventory for repair shops; Automate service workflows for 3PLs; Connect consumers with independent service providers
Other Considerations
Serves Fortune 50 companies; Trusted by global insurance firms; Partnerships with numerous service providers
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