Route offers post-purchase solutions, including shipping protection, package tracking, and issue resolution, enhancing customer experience and loyalty for online brands.
HQ Country
Lehi, United States
Employees
201-500
Founded
2018
Industry
B2b Saas
Recent Funding Round
Series C
Recent Venture Round Amount
$40,000,000
Product Features & Capabilities
Shipping protection at checkout
Real-time package tracking across multiple channels
AI-powered product recommendations
Carbon neutral shipping options
Fast issue resolution for shipping problems.
How much Route raised
Series C - $40 million
June 25, 2024
Lead Investor: Hanaco VC, JAWS Ventures, Madrona Ventures, Granger
Series B - $200 million
January 25, 2022
Lead Investor: Eldridge (Todd Boehly), Madrona Venture Group, Riot Ventures, and others
Other Considerations
Trusted by 13,000 leading brands; 97% customer satisfaction rate; Over 150 million orders protected.