Ron the Sewer Rat Analysis
What is Ron the Sewer Rat?
Licensed plumbing & drain cleaning in Twin Cities with 50+ years of service
Employees
1-10
Founded
1972
Industry
Residential
Emergency Services
No
Years In Business
50
Product Features & Capabilities
- Sewer camera inspection
- Drain cleaning
- Plumbing repair
- Water heater installation and replacement
Use Cases
Diagnose sewer line issues using camera inspection; Remove clogs from residential drains; Install or replace water heaters; Repair plumbing leaks in homes and multi-unit buildings; Conduct root removal in sewer lines
Pricing
The pricing structure for plumbing services offered by Ron the Sewer Rat includes the following rates:
- Main Line Cleaning: - Main Line Exterior (up to 100'): $345.00
- Yearly Maintenance: Discounted rates for cleaning from January to April compared to May to December.
- Additional Services: - Small Drain Cleaning: Starting at $215.00
- Discounts: Available for military personnel and senior citizens.
- Warranties: A 6-month warranty on mainline cleaning unless otherwise noted.
Customer Success Story
Customer reviews for Ron the Sewer Rat plumbing services reflect a generally positive experience among clients, with many praising the company's professionalism, efficiency, and reasonable pricing.
Positive Feedback:
1. Many customers highlighted the professionalism and friendliness of the staff, noting that the servicemen provided detailed information and were prompt in their service. For instance, a testimonial on their website states, "Very professional, friendly, and prompt service. I highly recommend this company!"
2. On Yelp, the company has a rating of 4.6 out of 5 based on 83 reviews, with customers mentioning that the service was efficient and neat, and they appreciated the reasonable pricing.
3. The Better Business Bureau (BBB) profile shows a high rating of 5 stars from 824 reviews, indicating strong customer satisfaction.
Negative Feedback:
While the overall sentiment is positive, some reviews may mention issues such as scheduling difficulties or specific service-related complaints, though these were less frequently highlighted in the sources reviewed.
Overall, Ron the Sewer Rat appears to maintain a strong reputation in the plumbing industry, particularly in the Twin Cities area.
Positive Feedback:
1. Many customers highlighted the professionalism and friendliness of the staff, noting that the servicemen provided detailed information and were prompt in their service. For instance, a testimonial on their website states, "Very professional, friendly, and prompt service. I highly recommend this company!"
2. On Yelp, the company has a rating of 4.6 out of 5 based on 83 reviews, with customers mentioning that the service was efficient and neat, and they appreciated the reasonable pricing.
3. The Better Business Bureau (BBB) profile shows a high rating of 5 stars from 824 reviews, indicating strong customer satisfaction.
Negative Feedback:
While the overall sentiment is positive, some reviews may mention issues such as scheduling difficulties or specific service-related complaints, though these were less frequently highlighted in the sources reviewed.
Overall, Ron the Sewer Rat appears to maintain a strong reputation in the plumbing industry, particularly in the Twin Cities area.
Other Considerations
Serves the Twin Cities for over 50 years; 50+ customer reviews with 5-star ratings; Licensed and insured in Minnesota; Offers same-day service for urgent plumbing needs; Provides transparent pricing with no hidden costs; Customer testimonials highlight reliability and cost-effectiveness
Service Areas
Ron the Sewer Rat provides plumbing services in the following geographical areas:
- Afton, MN
- Albertville, MN
- Almelund, MN
- Andover, MN
- Annandale, MN
- Anoka, MN
- Antlers Park, MN
- Apple Valley, MN
- Arden Hills, MN
- Chaska, MN
- Corcoran, MN
- Dayton, MN
- Ham Lake, MN
- Hastings, MN
- Hugo, MN
- Medina, MN
Certifications Licenses
Ron the Sewer Rat holds a verified plumbing license (License # PC775185) that is active in Minnesota. Additionally, they have a mechanical contractor bond (License # MB775185) that is also active. They previously held an inactive plumbing license (License # PB748088) that was cancelled.