Replicon Analysis
What is Replicon?
AI-powered time and resource management for global businesses
Location
Calgary, Alberta, Canada
Employees
501-1000
Founded
1996
Industry
Other
Deployment Type
Cloud-based
Product Features & Capabilities
- TimeBill for project billing
- ProjectTime for project costing and time tracking
- Expense tracker for project expenses
- TimeOff for paid time off management
- Workforce Management for employee time and schedule compliance
- Global Labor Compliance with statutory pay rules
- CloudClock for intelligent time clock
- Polaris PSA for professional services automation
- Polaris PPM for project portfolio management
- ZeroTime™ for AI-powered automatic time capture
Pricing
- Project Time Tracking
- - $12 per month per user for the Project Time Tracking Suite.
- $6 per month per user for Time & Attendance.
- Team Size Pricing
- - For 10 users: $120/month
- For 20 users: $240/month
- For 30 users: $360/month
- For 50 users: $600/month
Other Considerations
Trusted by Capgemini, Fujitsu, AON, Greif, and SRCA; SAP endorsed app; FedRAMP ready; GSA contract holder; Recognized by industry experts for innovation and advanced capabilities; Serves 85 countries and 25 industries including Fortune 100 companies
Integrations
Replicon's workforce management software supports integrations with various systems, including:
- HR Systems: Integrates with Human Capital Management (HCM) systems to streamline employee data management.
- Payroll Systems: Allows integration with payroll systems to facilitate accurate time tracking and payroll processing.
- ERP Systems: Compatible with Enterprise Resource Planning (ERP) systems for comprehensive business management.
- Project Management Tools: Can share time data with project management software to enhance project tracking and billing.
- Accounting Software: Integrates with accounting tools to ensure financial data consistency and accuracy.
- Custom Integrations: Offers the ability to integrate with legacy software and new applications as needed.
Customer Support Options
Replicon offers several customer support options for users of its workforce management software, including:
- Phone Support: Available for both Standard and Premium Plus users, with specific toll-free numbers for North America and other regions.
- Email Support: Users can reach out via designated support email addresses.
- Chat Support: Real-time assistance is available through the website's live chat feature.
- Community: A web-based portal for sharing feedback and solutions.
- Online Request: Users can submit requests for assistance online.
- Standard Support: Access to support and an online help center during business hours (8 am to 5 pm local time, Monday to Friday).
- Premium Plus Support: Includes 24/7 support, a sandbox instance, unlimited on-demand product training, and administrative support.
User Reviews
- User-Friendly Interface - Many users appreciate the intuitive and easy-to-navigate interface, which simplifies time entry and data management.
- Effective Project Management - Users have found Replicon to be a powerful tool for project management, particularly for teams needing advanced project billing and compliance tracking. It has been praised for its real-time monitoring capabilities.
- Reliability - Several reviews mention that the software operates well even in low-bandwidth environments, making it accessible for teams in various locations. **Negative Feedback:**
- Outdated Interface - Some users have criticized the software for having an outdated interface compared to more modern workforce management solutions, which can affect user experience.
- Complexity in Features - A few reviews indicate that while the software is powerful, it can be complex to navigate for new users, requiring a learning curve to fully utilize its features.
- Customer Support Issues - There are mentions of challenges with customer support responsiveness, which can be frustrating for users needing immediate assistance.
