ProShop ERP Analysis
What is ProShop ERP?
Built by machinists for machine shops
Location
Vancouver, Bc, Canada
Employees
51-200
Founded
2016
Deployment Type
Hybrid
Target Company Size
Medium
Product Features & Capabilities
- ERP, MES, QMS, CMMS, LMS
- Estimating & Quoting
- Sales & Work Orders
- Visual Work Instructions
- Shop Floor Management & Scheduling
- Product Data Management
- Quality Systems & Inspection
- Inventory & Material Planning
- Job Costing & Financial Data
Pricing
ProShop ERP employs a subscription-based pricing model that starts at approximately $715 per month. The pricing is tiered based on the number of employees in the shop and the specific roles and access levels required. This model is distinct from many other ERP systems, as it is tailored to the needs of manufacturing environments.
Investment Focus
Machinery
Other Considerations
Serves 1000+ machine shops; 25% average increase in throughput; 6-month average ROI; Recognized on Inc. 5000 list; Trusted by North America’s top-performing shops
Integrations
- Accounting Systems - ProShop integrates with various accounting systems to minimize double entry during daily transactions.
- Paperless Parts
- Datanomix - The integration automatically matches part numbers and extracts target takt times for specific parts.
- Quality Management Systems (QMS) - ProShop includes integrated QMS modules that streamline management processes for ISO or AS9100 certification.
Customer Support Options
ProShop ERP offers customer support through several channels:
- Phone Support: Users can contact support at **1-800-990-4046**.
- Email Support: While a specific email address is not directly listed, users can reach out via the contact form on their website or through the general email contact@proshoperp.com.
- Contact Us Page: More details on support options can be found on their [Contact Us page](https://proshoperp.com/contact-us/).
- Appointment Scheduling: Users can also schedule a call with their team for personalized support through their [Book An Appointment page](https://proshoperp.com/book-an-appointment/).
User Reviews
- User-Friendly Interface - Many users appreciate the intuitive layout and ease of use, especially for those familiar with manufacturing processes. The software is designed to be accessible for all levels of staff.
- Comprehensive Features - Users commend the software for its extensive features that cover various aspects of manufacturing, which can lead to improved efficiency and execution of processes.
- Strong Support - Some reviews mention that the online help and customer support are excellent, making it easier to resolve issues without extensive downtime.
- Flexibility - The software is noted for its adaptability to different manufacturing needs, allowing customization for various use cases. **Cons:**
- Implementation Challenges - Several users report that the implementation process can be complicated and time-consuming, which may lead to frustration.
- Learning Curve - While the software is user-friendly, some users mention that it can take time to fully understand all features and functionalities.
- Support Quality Variability - There are mixed reviews regarding the quality of customer support, with some users noting a decline in support quality over time.
- Cost - The pricing, starting at $715/month, is considered high by some users, especially for smaller businesses.
