Plumbing by Jake Analysis

Respond to plumbing emergencies any time of day; Install and repair water heaters for residential customers; Provide routine maintenance to prevent plumbing issues; Clear clogged drains for homeowners; Install water treatment systems for improved water quality

Plumbing by Jake offers an upfront and flat-rate pricing structure for their services. They provide an estimate before starting any work, ensuring transparency with no hidden fees. The pricing includes a single flat rate that covers both parts and labor, with all costs included in the estimate provided to the customer. However, specific standard rates or packages are not detailed on their website.

Customer reviews for Plumbing by Jake reveal a mix of positive and negative feedback.

Positive Feedback:

1. Many customers appreciate the promptness and professionalism of the service. For instance, a review on HomeAdvisor highlighted that a technician named Jack went above and beyond to complete the job, earning a recommendation with a rating of 4.2 out of 5 based on 83 reviews.
2. The company's Facebook page shows a high rating of 4.8 from 64 reviews, indicating a generally favorable perception among local customers who describe the service as fast and friendly.

Negative Feedback:

1. On Yelp, the company has a lower rating of 2.1 from 15 reviews, with some customers expressing dissatisfaction regarding the quality of work. One reviewer mentioned paying $3,500 for a tub installation but faced issues with the water line being too short, and felt the company did not stand by their work.
2. There are complaints about customer service responsiveness, with some customers feeling ignored after reporting issues.

Overall, while Plumbing by Jake has received commendations for their service quality and responsiveness, there are notable concerns regarding specific job outcomes and customer service follow-up.

Plumbing by Jake provides plumbing services primarily in Kingman, AZ, and the surrounding areas.

Plumbing by Jake holds an Arizona plumbing license with the number ROC# 333030, which is relevant to their plumbing services.

Plumbing by Jake offers comprehensive plumbing services, including 24/7 emergency repairs, water heater installation, and preventative maintenance for both residential and commercial properties in Kingman, AZ, and surrounding areas.

Plumbing by Jake offers an upfront and flat-rate pricing structure for their services. They provide an estimate before starting any work, ensuring transparency with no hidden fees. The pricing includes a single flat rate that covers both parts and labor, with all costs included in the estimate provided to the customer. However, specific standard rates or packages are not detailed on their website.

Customer reviews for Plumbing by Jake reveal a mix of positive and negative feedback.

Positive Feedback:

1. Many customers appreciate the promptness and professionalism of the service. For instance, a review on HomeAdvisor highlighted that a technician named Jack went above and beyond to complete the job, earning a recommendation with a rating of 4.2 out of 5 based on 83 reviews.
2. The company's Facebook page shows a high rating of 4.8 from 64 reviews, indicating a generally favorable perception among local customers who describe the service as fast and friendly.

Negative Feedback:

1. On Yelp, the company has a lower rating of 2.1 from 15 reviews, with some customers expressing dissatisfaction regarding the quality of work. One reviewer mentioned paying $3,500 for a tub installation but faced issues with the water line being too short, and felt the company did not stand by their work.
2. There are complaints about customer service responsiveness, with some customers feeling ignored after reporting issues.

Overall, while Plumbing by Jake has received commendations for their service quality and responsiveness, there are notable concerns regarding specific job outcomes and customer service follow-up.

AZ ROC# 333030; 5-star customer reviews; Offers annual home plumbing maintenance plans

Plumbing by Jake holds an Arizona plumbing license with the number ROC# 333030, which is relevant to their plumbing services.