24/7 emergency plumbing services in Kingman
Customer reviews for Plumbing by Jake reveal a mix of positive and negative feedback. **Positive Feedback:** 1. Many customers appreciate the promptness and professionalism of the service. For instance, a review on HomeAdvisor highlighted that a technician named Jack went above and beyond to complete the job, earning a recommendation with a rating of 4.2 out of 5 based on 83 reviews. 2. The company's Facebook page shows a high rating of 4.8 from 64 reviews, indicating a generally favorable perception among local customers who describe the service as fast and friendly. **Negative Feedback:** 1. On Yelp, the company has a lower rating of 2.1 from 15 reviews, with some customers expressing dissatisfaction regarding the quality of work. One reviewer mentioned paying $3,500 for a tub installation but faced issues with the water line being too short, and felt the company did not stand by their work. 2. There are complaints about customer service responsiveness, with some customers feeling ignored after reporting issues. Overall, while Plumbing by Jake has received commendations for their service quality and responsiveness, there are notable concerns regarding specific job outcomes and customer service follow-up.