Pegasystems Analysis
What is Pegasystems?
Enterprise AI decisioning and workflow automation platform
Employees
5001-10000
Founded
1983
Industry
Other
User Ratings
9.1 (G2), 4.4 (Capterra)
Product Features & Capabilities
- Pega Platform for workflow automation
- AI Agents for intelligent decision-making
- Pega GenAI for generative AI applications
- Customer Decision Hub for personalized engagement
- Pega CRM for customer service automation.
Use Cases
Automate customer service interactions to improve efficiency; Personalize customer engagement based on real-time data; Streamline operations through integrated workflow automation; Transform legacy systems with modern technology; Enhance decision-making with predictive AI capabilities.
Pricing
Pega's workflow management software, known as the Pega Platform, offers a pricing model that includes three subscription editions, with prices ranging from $35 to $90 per month. Additionally, Pega provides a free trial for users who want to experience the platform before committing to a subscription.
Other Considerations
Serves many of the world's leading businesses; Recognized as a Leader in Forrester Wave for Digital Process Automation; Offers a comprehensive platform for enterprise transformation.
Integrations
Pega's workflow management software supports over 200 integrations with various tools and platforms, including CRM (Customer Relationship Management) systems, ERP (Enterprise Resource Planning) systems, payment gateways, and social media platforms. These integrations allow organizations to leverage external functionalities and data within Pega applications, enhancing workflow automation and process management.
