Paylocity Analysis
What is Paylocity?
Unified platform for HR, finance, and IT
Location
Schaumburg, Illinois, United States
Employees
5001-10000
Founded
1997
Industry
Other
Deployment Type
Cloud-based
Product Features & Capabilities
- HR software for talent management and payroll
- Finance solutions for expense management and procurement
- IT services for asset and access management
- Employee experience tools for engagement and recognition
- Compliance solutions for regulatory adherence.
Pricing
Paylocity's pricing model for its workforce management software typically operates on a per-employee-per-month (PEPM) basis. The subscription costs range from approximately $22 to $32 per employee, depending on the size of the company and the specific modules selected. Additionally, there are implementation fees that usually amount to 10-20% of the annual software fees. For example, if the annual fee is $100,000, the implementation fee could range from $10,000 to $20,000. Paylocity does not provide transparent pricing on its website, so potential customers are encouraged to contact them directly for a detailed quote.
Other Considerations
Serves clients across various industries including healthcare and education; Recognized for award-winning customer service; Offers a demo for potential clients to explore solutions.
Integrations
Paylocity's workforce management software supports key integrations with various HR systems, payroll solutions, and other software tools. These integrations enable seamless communication between payroll and other HR functions such as time and attendance, benefits administration, and employee experience management. Paylocity also offers a robust set of APIs for custom integrations, allowing businesses to connect their existing systems with Paylocity's platform.
User Reviews
- User-Friendly Interface - Many users appreciate the platform's user-friendly design, which makes it easy to navigate and manage tasks such as time tracking and accessing pay stubs. (Source: G2, GetApp)
- Effective Time Management Tools - Users have highlighted the efficiency of Paylocity's time and attendance tools, particularly for managing time off. (Source: Forbes)
- Strong Customer Support - Several reviews mention exceptional customer support, with users noting the consistency of having the same account manager for HR and payroll needs. (Source: Gartner Peer Insights)
- Automation Features - The automation capabilities of the software are praised for saving time and streamlining processes. (Source: SoftwareAdvice) **Negative Feedback:**
- Limited Scheduling Flexibility - Some users have expressed dissatisfaction with the scheduling features, stating they are not very flexible and do not meet their needs. (Source: TrustRadius)
- Occasional Technical Issues - A few reviews mention experiencing technical glitches or issues that require support intervention, which can be frustrating. (Source: G2)
- Learning Curve - While many find the software intuitive, some users have noted a learning curve, particularly for new employees or those unfamiliar with similar systems. (Source: GetApp)
Customer Support Options
- Client Support - Users can access a dedicated [Client Support](https://www.paylocity.com/contact/client-support/) page for assistance with the software.
- Employee Support - There is also an [Employee Support](https://www.paylocity.com/contact/client-support/employee-support/) page specifically for employees seeking help with their accounts.
- Contact Information - Users can reach out directly via the [Contact](https://www.paylocity.com/contact/) page, where they can find general contact information, including a phone number (888-873-8205) and email support (service@paylocity.com). The support availability is generally from Monday to Friday, 6:00 a.m. to 7:30 p.m. Central Time, although specific hours may vary.
