Paycor Analysis
What is Paycor?
AI-enabled HCM solutions for workforce management
Employees
1001-5000
Founded
1995
Industry
Manufacturing
Deployment Type
Cloud-based
Product Features & Capabilities
- Payroll software for accurate and timely employee payments
- HR software for centralized employee management
- Talent acquisition tools for efficient recruiting and onboarding
- Workforce management solutions for scheduling and time tracking
- Benefits administration software for streamlined employee benefits management.
Use Cases
Automate payroll processing to save time and reduce errors; Streamline recruiting and onboarding for new hires; Manage employee performance and development effectively; Ensure compliance with labor regulations and reporting; Optimize workforce scheduling to improve productivity.
Pricing
Paycor's workforce management software pricing model typically operates on a per employee per month (PEPM) basis, with subscription costs ranging from $19 to $27, depending on the size of the company and the included modules. Additionally, there is usually a one-time implementation fee, which is typically around 10-20% of the annual software fees. For specific pricing details, businesses can contact Paycor for a custom quote based on their needs.
Other Considerations
Serves nearly 800,000 customers; Partnership with Paychex enhances service offerings; Offers a comprehensive integration platform for various applications.
Integrations
Paycor's workforce management software supports a variety of key integrations, including:
- HR systems
- Payroll systems
- Project management tools
- Billing and CRM tools for professional services
- Point of sale, scheduling, and labor management solutions for restaurants
- ERP, time and attendance, and production tracking systems for manufacturing
- Scheduling, credentialing, and electronic health record integrations for healthcare
The Paycor Integration Platform features a marketplace with over 310 partners, allowing integration with nearly any solution a business may need.
Customer Support Options
Paycor offers several customer support options for users of its workforce management software:
- Phone Support - Users can call Paycor at 855-565-3285. The support hours are: - Payroll Support: Monday through Friday, 8 a.m. to 8 p.m. ET - All Other Products: Monday through Friday, 8 a.m. to 6 p.m. ET
- Live Chat - Users can engage in live chat with a Paycor advocate for immediate assistance.
- Customer Hub - Paycor provides a dedicated Customer Service Hub where users can find resources and additional support options.
- Email Support - While specific email support details were not highlighted, users can typically reach out through the Customer Hub for further assistance.
These channels ensure that users have access to help when needed, enhancing their experience with the software.
User Reviews
User reviews for Paycor's workforce management software reflect a mix of positive and negative feedback:
- User-Friendly Interface - Many users appreciate the intuitive design and ease of navigation, making it accessible for both employees and administrators. Reviews on platforms like G2 and Capterra highlight the software's user-friendly interface and effective time tracking features.
- Efficiency in Payroll Processing - Users report significant time savings in payroll processing, with some stating that tasks that previously took days can now be completed in hours.
- Comprehensive Features - The software offers a range of features including payroll, benefits management, and performance tracking, which users find beneficial for managing HR tasks effectively. Negative Feedback:
- Technical Issues - Some users have reported experiencing technical glitches and issues with the web-based platform, which can hinder usability.
- Customer Support Concerns - A few users expressed dissatisfaction with customer support, mentioning delays in response times and difficulty in resolving issues.
- Cost Considerations - While many find value in the software, some users feel that the pricing could be more competitive, especially for smaller businesses.
Overall, while Paycor's workforce management software is generally well-received for its functionality and user experience, there are areas for improvement, particularly in technical reliability and customer support.
