Paycor Analysis
What is Paycor?
AI-enabled HCM solutions for workforce management
Location
4811 Montgomery Rd, Cincinnati, Ohio 45212, United States
Employees
1001-5000
Founded
1995
Industry
Manufacturing
Deployment Type
Cloud-based
Product Features & Capabilities
- Payroll software for accurate and timely employee payments
- HR software for centralized employee management
- Talent acquisition tools for efficient recruiting and onboarding
- Workforce management solutions for scheduling and time tracking
- Benefits administration software for streamlined employee benefits management.
Pricing
Paycor's workforce management software pricing model typically operates on a per employee per month (PEPM) basis, with subscription costs ranging from $19 to $27, depending on the size of the company and the included modules. Additionally, there is usually a one-time implementation fee, which is typically around 10-20% of the annual software fees. For specific pricing details, businesses can contact Paycor for a custom quote based on their needs.
Other Considerations
Serves nearly 800,000 customers; Partnership with Paychex enhances service offerings; Offers a comprehensive integration platform for various applications.
Integrations
Paycor's workforce management software supports a variety of key integrations, including:
- HR systems
- Payroll systems
- Project management tools
- Billing and CRM tools for professional services
- Point of sale, scheduling, and labor management solutions for restaurants
- ERP, time and attendance, and production tracking systems for manufacturing
- Scheduling, credentialing, and electronic health record integrations for healthcare
Customer Support Options
- Phone Support - Users can call Paycor at **855-565-3285**. The support hours are: - **Payroll Support**: Monday through Friday, 8 a.m. to 8 p.m. ET - **All Other Products**: Monday through Friday, 8 a.m. to 6 p.m. ET
- Live Chat - Users can engage in live chat with a Paycor advocate for immediate assistance.
- Customer Hub - Paycor provides a dedicated Customer Service Hub where users can find resources and additional support options.
- Email Support - While specific email support details were not highlighted, users can typically reach out through the Customer Hub for further assistance.
User Reviews
- User-Friendly Interface - Many users appreciate the intuitive design and ease of navigation, making it accessible for both employees and administrators. Reviews on platforms like G2 and Capterra highlight the software's user-friendly interface and effective time tracking features.
- Efficiency in Payroll Processing - Users report significant time savings in payroll processing, with some stating that tasks that previously took days can now be completed in hours.
- Comprehensive Features - The software offers a range of features including payroll, benefits management, and performance tracking, which users find beneficial for managing HR tasks effectively. **Negative Feedback:**
- Technical Issues - Some users have reported experiencing technical glitches and issues with the web-based platform, which can hinder usability.
- Customer Support Concerns - A few users expressed dissatisfaction with customer support, mentioning delays in response times and difficulty in resolving issues.
- Cost Considerations - While many find value in the software, some users feel that the pricing could be more competitive, especially for smaller businesses.
