Parthenon Plumbing Analysis
What is Parthenon Plumbing?
Trusted plumbing and HVAC services in Nashville
Location
807 Bradford Ave, Nashville, Tennessee 37204, United States
Employees
11-50
Founded
2008
Industry
Residential
Emergency Services
Yes
Website Url
Years In Business
15
Product Features & Capabilities
- Plumbing services
- HVAC installation and repair
- Indoor air quality services
- Commercial plumbing and HVAC solutions
- Emergency plumbing services
Pricing
Parthenon Plumbing & HVAC has a structured pricing system for their plumbing services. The Dispatch & Diagnostic (D&D) fees vary based on customer type and service timing. For residential customers, the standard fee is $100 on weekdays (Monday to Saturday) and $200 for evenings, Sundays, and holidays. Parthenon Partners receive a discounted rate of $80 during standard hours and $160 during after-hours. Notably, D&D fees are waived for residential customers if repair work is approved onsite during regular business hours. For commercial clients, the standard D&D fee is $200 on weekdays and $300 during after-hours, with Partner rates at $160 and $240, respectively. Commercial D&D fees are not waived. The company also offers specialized services for complex systems like geothermal units and water source heat pumps.
Customer Success Story
Customer reviews for Parthenon Plumbing & HVAC reflect a mix of positive and negative feedback: **Positive Feedback:** 1. Many customers praised the professionalism and courtesy of the technicians. For instance, one review highlighted that the technician was "courteous and VERY efficient" and that the installation of new faucets was done perfectly (HomeAdvisor). 2. Customers appreciated the customer service, noting that the staff listened to their concerns and provided effective solutions. One review stated, "Their customer service is top notch" and recommended the company highly (Angi). 3. A customer expressed satisfaction with the plumbing maintenance service, mentioning that the technician took the time to develop a plan for their house (Parthenon Plumbing website). **Negative Feedback:** 1. Some reviews indicated issues with pricing, with one customer feeling that they were "grossly overcharged" for the services rendered (Yelp). 2. The overall ratings on platforms like Yelp and Angi were moderate, with Yelp showing a rating of 3.2 out of 5 based on 15 reviews, suggesting that not all experiences were positive. Overall, while many customers commend the quality of service and professionalism, there are concerns regarding pricing and value for money.
Other Considerations
Serves Greater Nashville area; Over 550 Google reviews; Established reputation since 2008; Offers financing options for services
Service Areas
Parthenon Plumbing & HVAC provides plumbing services in the following areas: 12 South Nashville, Antioch, Arrington, Belle Meade, Bellevue, Brentwood, Cane Ridge Nashville, Crieve Hall Nashville, Donelson, Forest Hills, Franklin, Goodlettsville, Green Hills Nashville, Hendersonville, La Vergne, Leipers Fork, Madison, Mount Juliet, Nashville, Nolensville, Oak Hill, Old Hickory, Smyrna, Spring Hill, Sylvan Park, Thompson’s Station, Wedgewood Houston, and Whispering Hills.
Certifications Licenses
Parthenon Plumbing & HVAC holds the following licenses relevant to plumbing services:
- BC #: 61099
- Mechanical Contracting CMC-C #: 61099
- Mechanical Contracting CMC-A #: 61099
