Parahelp Analysis
What is Parahelp?
Parahelp is an AI support agent designed to automate complex support tickets for software companies. Its unique approach allows for seamless integration with existing ticketing systems and tools, enabling efficient resolution of customer inquiries. This transformation enhances customer support operations by significantly reducing the need for human intervention in routine tasks.
HQ Country
San Francisco, United States
Employees
1-10
Founded
2024
Industry
SaaS, AI/ML
Product Features & Capabilities
- AI-driven ticket resolution with real-time plans
- Integration with existing ticketing systems like Zendesk and Intercom
- Dynamic retrieval of customer data and knowledge base content
- Human approval requests for sensitive actions
- AI Manager for optimizing knowledge and procedures.
